Lead Facility Technician Chicago, IL

Commercial Facilities Supervisor – Chicago, IL We are a fast‑growing company that transforms underutilized properties into smart kitchens to support restaurateurs. This role is a high‑impact position focused on leading teams, managing maintenance operations, and driving performance across multiple sites. Key Responsibilities Lead and oversee a team of Facility Technicians across multiple sites. Create and manage technician schedules to ensure coverage across shifts and facilities. Manage work‑order priorities and allocate resources based on operational needs. Conduct quarterly performance reviews, goal‑setting, coaching, and mentorship. Support technician development through hands‑on training and advanced troubleshooting guidance. Oversee planned and reactive maintenance activities for HVAC, plumbing, electrical, and general facility repairs. Coordinate vendor and contractor activities and support technicians with complex troubleshooting. Approve and reconcile technician timecards and overtime; validate expense reports and ensure policy compliance. Manage consumables, parts inventory, and repair‑related spending; support budget forecasting and cost‑optimization initiatives. Drive SLA compliance by monitoring response and resolution times. Track and report key operational performance metrics; partner with Operations leadership to improve uptime and efficiency. Implement continuous improvement initiatives and coordinate third‑party contractor reports and repair documentation. Ensure compliance with safety protocols, regulatory standards, and company policies; support commissioning activities. Qualifications EPA certification. 5+ years of facilities, maintenance, or building operations experience. 2+ years of leadership or supervisory experience. Strong knowledge of HVAC, plumbing, and electrical systems. Experience managing maintenance priorities across multiple sites. Ability to lead teams in a fast‑paced, field‑based environment. Valid driver’s license and reliable transportation. Preferred Qualifications Commercial facilities or restaurant/hospitality maintenance experience. Experience managing vendors and third‑party contractors. HVAC/R certification or trade school background. Familiarity with CMMS/work‑order management systems. Experience tracking SLAs, KPI, and procuring parts and equipment. Benefits Summary Medical, dental, and vision insurance (multiple plans, including HSA options). Company‑paid life and disability insurance (short‑ and long‑term). Voluntary insurance: accident, critical illness, hospital indemnity. Optional supplemental life insurance for self, spouse, and children. 401(k) plan. Health Savings Account (HSA). Flexible Spending Accounts (Healthcare, Dependent Care, Commuter). Paid vacation time (1 hour for every 26 hours worked). 8 paid holidays per year. Compensation: $31.00 - $42.00 per hour plus overtime; additional compensation may vary based on experience, skills, and qualifications. We are an equal opportunity employer. If you are a protected veteran or have a disability, you may submit this information in a confidential form. We do not discriminate on the basis of any protected category. #J-18808-Ljbffr Cloud Kitchens