Field Manager

Field ManagerWith A Little Help, IncSeattle, WACompensation: $75-90k (DOE)Full-time • In-person • Field-basedFor 30 years, With A Little Help has been one of Seattle’s most trusted in-home care providers. We’re proud to be independently owned, deeply rooted in the community, and recognized as “Best in the PNW” by The Seattle Times for three consecutive years (‘23-25). As we continue to grow, we’re expanding our field-based client services team - the heart of our client and caregiver experience.The Role: Field ManagerThis role is ideal for someone who loves being out in the field, meeting families, supporting caregivers, and representing our agency in the community. You’ll conduct in-home assessments, maintain strong client relationships, and help drive growth through referral development and community engagement.It’s a hands-on, people-focused role - perfect for someone who thrives on connection, problem-solving, and making a meaningful difference every day.What You’ll DoClient Experience & Field AssessmentsConduct in-home care assessments and reassessmentsBuild strong, trusting relationships with clients and familiesEnsure care plans are accurate, personalized, and aligned with client needsServe as a responsive, compassionate point of contact for client concernsCaregiver Support & OversightPartner with caregivers to ensure successful client-caregiver matchesProvide field support, oversight, coaching, and communication as neededConduct annual reviews and supervisory visitsHelp maintain continuity and quality of careBusiness Development & Community OutreachRepresent With A Little Help at community events, senior centers, and partner organizationsBuild and nurture referral relationships with healthcare and community partnersIdentify opportunities to expand our presence and strengthen our reputationSupport marketing initiatives and local engagement effortsOperational CoordinationCollaborate closely with the office team to ensure smooth scheduling and service deliveryMaintain accurate documentation and follow established processesSupport the overall client services workflow with reliability and professionalismWho You AreYou’re the kind of person who lights up when you walk into a client’s home or meet a new community partner. You’re organized, empathetic, and comfortable juggling multiple priorities in a fast-moving environment.You likely bring:Experience in home care, home health, senior services, social work, or related fieldsStrong communication and relationship-building skillsComfort working independently in the fieldA reliable, compassionate, service-oriented mindsetAbility to manage details while staying connected to the bigger pictureCompensation & Benefits· Competitive salary (DOE)· Health, dental, vision· PTO and paid holidays· Mileage reimbursement· Professional development opportunitiesWhy This Role MattersFamilies trust us with what matters most - the safety, dignity, and well-being of their loved ones. As a Client Services Supervisor, you are the face of that promise. You ensure that clients feel supported, caregivers feel valued, and our community sees us as a partner they can rely on.If you want a role where your work has immediate, human impact - this is it.