Quality Manager

Job Description

Job Description

About Reliance Vitamin
Reliance Vitamin, LLC is a dietary supplement manufacturer providing private label and contract manufacturing solutions. Our teams focus on quality, innovation, continuous improvement, and customer partnerships. Through our Deep Employee Ownership (DEO) program, eligible employees have an opportunity to share in the company’s future success.

About the Role
The Quality Manager leads daily Quality Assurance and Quality Control operations supporting manufacturing, packaging, laboratory, and warehouse activities. This role oversees personnel, testing coordination, batch review, investigations, material disposition, and product release within established approval authority.

Working with Operations, the QMS & Compliance Manager, Regulatory, and other departments, this leader ensures adherence to applicable regulations, current Good Manufacturing Practices (cGMP), quality standards, and customer specifications.

Key Responsibilities

• Lead QA and QC supervisors and staff through clear priorities, work assignments, training, coaching, development, and performance management.
• Oversee laboratory priorities, in-process quality checks, batch record review, and material and finished-product disposition, coordinating resources and communicating testing status, product holds, and release constraints.
• Manage complaints, deviations, investigations, root-cause analysis, and corrective and preventive actions, including approvals and effectiveness checks within assigned authority.
• Partner with the QMS & Compliance Manager to maintain effective quality systems, procedures, documentation, training, and audit readiness.
• Lead or support regulatory inspections, customer audits, and third-party audits, ensuring assigned responses and corrective actions are completed within established timelines.
• Oversee traceability, quarantine, rework, material review board activities, and operational label controls; coordinate removal of obsolete materials and documents while preserving required records.
• Collaborate with internal teams and external partners on supplier qualification, supplier quality issues, quality agreements, customer questionnaires, and review of manufacturing records, bills of materials, and labels within assigned responsibilities.
• Oversee pest control, environmental monitoring, and equipment qualification activities within assigned scope.
• Inspect products, materials, and labels against established specifications, including evaluating color variations.
• Monitor quality metrics, address recurring issues, escalate significant risks, and drive sustainable improvements while fostering accurate documentation and a culture where employees can raise concerns without retaliation.
• Perform other related duties and participate in quality and continuous improvement projects as assigned.

Qualifications and Skills

• Bachelor’s degree in a relevant scientific or technical discipline.
• At least five years of direct experience in a GMP manufacturing environment, including at least three years of management experience. These requirements may overlap.
• Experience overseeing QA and QC activities, including laboratory testing, batch record review, investigations, and material or product disposition.
• Experience with audits, CAPA, deviations, change control, and controlled documentation.
• Strong people leadership, communication, analytical, organizational, and problem-solving skills.
• Ability to prioritize competing demands, allocate resources, collaborate across departments, and make sound quality decisions.
• Proficiency with Microsoft Office and enterprise and electronic quality management systems.
• Dietary supplement manufacturing experience preferred.

Work Environment
This on-site position requires an active presence in office, manufacturing, packaging, laboratory, and warehouse areas. Employees must follow applicable safety, hygiene, gowning, and personal protective equipment procedures. Essential functions may be performed with or without reasonable accommodation.

Compensation, Benefits, and Perks
The annual base salary range is $105,000–$145,000. Starting base salary within this range will be determined based on relevant experience and job-related qualifications.

This position is eligible to participate in the company’s bonus program, subject to applicable eligibility requirements and program terms. Bonus payments are not guaranteed.
This position also offers participation in the Deep Employee Ownership (DEO) share program, subject to applicable eligibility requirements, award terms, and program documents. Any DEO award is governed by those terms. The future value of DEO shares is not guaranteed.

Benefits include medical, dental, and vision insurance; a Flexible Spending Account (FSA); Employee Assistance Program (EAP); AFLAC supplemental insurance options; life insurance; a 401(k) plan with an employer match; paid time off (PTO); earned sick time; paid holidays; and a $50 monthly company store allowance for dietary supplements.

Benefits and perks are subject to applicable eligibility requirements, plan or program terms, and legal requirements.

Equal Employment Opportunity and Accommodations
Reliance Vitamin, LLC is an equal opportunity employer and prohibits discrimination and retaliation as required by applicable federal, state, and local law. Reasonable accommodations are available during the application process and employment as required by law. Applicants needing an accommodation may contact Human Resources at View email address on ziprecruiter.com.
To Apply submit your résumé through this job board’s application process.

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