Director

Job Description

Job Description

Overview:
Job Summary:

This position will provide dental care to patients and ensure the smooth operation of productive dental teams across multiple sites. In conjunction with the Chief Dental Officer, VP of Clinical Performance, and other management, this position is responsible for coaching/mentoring all doctors, the management and supervision of personnel, client/patient relations and satisfaction, and serving as a role model for office teams.

Essential Functions and Primary Responsibilities:

• Meet with patients to discuss and treat dental concerns, perform regular cleanings and other preventative procedures, and establish a plan for better dental hygiene
• Evaluates patients, performing examinations to determine nature of condition, utilizing x-rays, dental instruments, and other diagnostic procedures
• Diagnoses and treats diseases, injuries, and malformations of teeth, mouth, and gums and related oral structures
• Performing dental procedures, such as extractions, root canals, and filling cavities
• Educate patients in oral and dental hygiene
• Develop, coach, train, and mentor doctors to reach performance potential, particularly for new doctors during their onboarding and ramp up period. Responsible for doctor engagement, retention, and those at risk due to performance, dissatisfaction, or seeking exit.
• Ensure doctors follow diagnostic and preventative ADA and AAPD Guidelines, Caries Risk Assessment (CRA), number of radiographs (ALERA principle), and sealants.
• Work closely with offices to ensure programs are effectively managed, staff is fully trained, SMART plans are developed and executed, and that customer service standards are met.
• Support the achievement of office financial targets such as revenue and billing first time approval rates
• Ensure adherence to all government and state dental board rules regulations, including CMS, HIPPA and OSHA regulations. Follow-up on all compliance and office audits within the CPM Audit Process with Chief Dental Officer.

Secondary Functions and Responsibilities:

• Participate in community events to include dental school meetings, board member meetings, dental associations and other opportunities to represent the Company in the dental and local communities.
• Other duties as assigned.

Qualifications:

• Education/Experience:
  • DDS/DMD from a dental education program accredited by the Commission on Dental Accreditation
  • Minimum of 3 years multi-unit management experience and P&L responsibility for a minimum of five locations and 5 direct employees, or equivalent combination of education and experience.
• Skills and Attributes:
  • Current, valid license to practice dentistry in states where providing care or eligible for licensure
  • Other certifications as required - CPR, DEA, etc.
  • Nitrous Oxide certification (only LA, MS, DC, TX, MA)
  • Compassion and a strong desire to provide dental care to both children and adults

Physical Requirements: (defaults listed for non-clinical jobs, delete/add/revise as needed)

The nature of work requires the ability to:

• Effectively communicate and exchange information with staff, supervisors, and other internal clients
• Operate a computer, keyboard, and standard office equipment.

Work performed in a non-clinical office environment. Requires availability for extended hours during peak periods. Hours may change to meet the business needs.

We value teamwork, mutual respect, and cooperation. We do not practice unlawful discrimination, including harassment, or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.