Operations Coordinator - Camp Comfort

Job Description

Job Description

Company Summary:

Mount Evans is a nonprofit hospice agency dedicated to providing exceptional care and support to individuals and families facing serious illness, end-of-life, and loss. Through Camp Comfort, children ages 6–12 are provided with opportunities for support, healing, connection, and fun as they navigate the death of someone they love. 

Summary:

The Camp Comfort Operations Coordinator works closely with the Camp Director and Volunteer Coordinator to support the overall success of the program. This position coordinates and oversees day camp operations, including vendor relationships, logistics, supplies, scheduling, and other operational needs. The Operations Coordinator collaborates with the Camp Director on program planning and implementation to ensure Camp Comfort activities run smoothly and effectively.

• Collaborates with the Camp Director on program planning, scheduling, and logistics.
• Co-manages inventory and purchases program supplies within the approved budget.
• Secures necessary materials and volunteer support for scheduled Camp Comfort activities.
• Ensures specialized volunteer roles are appropriately staffed for each camp session and program event.
• Monitors program expenses, reconciles expenditures, and collaborates with the Accounting and Philanthropy teams to maintain the Camp Comfort budget.
• Coordinates with vendors and assists with negotiating contracts for day camp services, including venues, transportation, entertainment, and other program needs.
• Prepares and leads camp activities, ensuring they run smoothly and align with program goals.
• Develops behavior support plans in collaboration with families and the Camp Director when appropriate. Communicates with family before and after camp session, as necessary.
• Directly supports and manages camper behaviors and social/emotional wellbeing while campers are on campus. 
• Evaluates programs regularly, collects feedback from participants, families, volunteers, and staff, and implements changes to support continuous improvement.

Other Duties

• Promotes Camp Comfort programs at community events and through partnerships with local organizations.
• Collaborates with the Marketing Director and Philanthropy Director on outreach, community engagement, and fundraising initiatives
• Possibility of leading support group sessions with children in accordance with professional qualifications and program requirements.
• Maintains knowledge of current best practices by reading relevant industry publications and participating in conferences, workshops, trainings, and professional meetings.

  Knowledge, Skills, and Abilities

• Ability to consistently promote and demonstrate behaviors that support the Mount Evans mission and values.
• Maintains client confidentiality and follows applicable professional, organizational, and industry standards.
• Demonstrates compassion, professionalism, and respect when working with volunteers, coworkers, children, and families.
• Demonstrates an understanding of the unique needs of grieving children and families.
• Excellent verbal and written communication, interpersonal, and active listening skills.
• Strong organizational skills with excellent attention to detail.
• Ability to adapt to changing tasks, priorities, and program needs.
• Ability to effectively prioritize responsibilities and delegate tasks when appropriate.
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, Google Workspace, and other internet-based applications.

Education

• Bachelor’s degree in Social Work preferred. 

  Experience

• Two (2) years of professional or volunteer experience in event coordination and planning preferred.
• Two (2) years of professional or volunteer experience working with children required.
• Knowledge or experience related to children's bereavement and grief work preferred

Additional Requirements / Licenses / Certifications

• Must have a valid driver's license and reliable personal transportation.
• Must maintain automobile insurance that meets applicable state and/or organizational requirements.
• Must be able to travel to Camp Comfort sessions, community events, and other program-related activities as required.

Working Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This is a hybrid position with a combination of remote and in-office work.
• Attendance and active participation at all required Camp Comfort sessions is an essential function of the position.
• Work hours may vary throughout the year based on program needs, with the majority of in-person program activities occurring during the spring and summer months.
• Travel to Camp Comfort sessions, community events, and other program-related activities is required as needed.
• The work environment may include office, community, and camp settings.
• The noise level in the work environment is generally moderate but may vary depending on the program or event.

Physical Activities:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to talk and hear. Ability to stand, sit, walk, talk, reach with arms and hands, have good manual dexterity, use hands and fingers to operate a computer and telephone. 
• Prolonged periods sitting at a desk and working on a computer. 
• Must be able to lift up to 15 pounds at times. 
• Must be able to lift and/or move tables and chairs. 
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.