Benefitfocus Partnership Executive

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Partnership Executive

About Benefitfocus:

Benefitfocus, Inc., a Voya company, is a leading provider of cloud-based benefits software solutions for consumers, employers, insurance carriers and brokers. Benefitfocus has served numerous consumers on its platform that consists of an integrated portfolio of products and services enabling clients to shop, enroll, manage and exchange benefits information more efficiently. With a user-friendly interface and consumer-centric design, the Benefitfocus Platform provides one place for consumers to access all their benefits. Benefitfocus solutions support the administration of all types of benefits including core medical, dental, and other voluntary benefits plans as well as wellness programs.

Get to Know the Opportunity:

The Partnership Executive serves as the strategic business owner and executive sponsor for a portfolio of voluntary carrier and ecosystem partners. This role is responsible for maximizing partner value through relationship management, growth strategy, commercialization, governance, contracting, and cross-functional leadership.

The Partnership Executive develops and executes strategies that drive revenue growth, partner retention, platform adoption, and innovation while ensuring alignment between partner objectives and organizational goals. Acting as a trusted advisor to senior executives and key partner stakeholders, this leader identifies opportunities to expand existing partnerships, foster new strategic relationships, influence product direction, and deliver measurable business outcomes for partners, customers, and Voya.

This role is fully remote, with no regular in-office requirement.

The Contributions You’ll Make:

Strategic Partnership Management

• Serve as the primary strategic relationship owner for assigned carrier and ecosystem partners.
• Build and maintain executive-level relationships that strengthen trust, alignment, and long-term partnership value.
• Develop and execute partnership strategies that support revenue growth, retention, innovation, and market differentiation.
• Facilitate regular business reviews and strategic planning sessions with partner leadership teams.
• Act as a trusted advisor by understanding partner business objectives, challenges, and growth opportunities.

Revenue Growth & Business Development

• Identify and execute opportunities to expand existing partnerships through new capabilities, product offerings, integrations, and service enhancements.
• Develop joint business plans that drive adoption, enrollment growth, and increased partner investment.
• Support pipeline development through strategic introductions and collaboration on go-to-market initiatives.
• Analyze market trends, competitive dynamics, and customer needs to uncover new growth opportunities.

Contracting & Commercialization

• Lead negotiation and management of partnership agreements, renewals, amendments, and commercial discussions.
• Partner with Legal, Finance, Product, and leadership teams to ensure contract terms align with business objectives and risk tolerance.
• Drive commercialization efforts for new and existing partnerships, including business case development, pricing strategies, SKU development, and launch readiness.
• Ensure partner commitments and contractual obligations are clearly understood and executed.

Governance & Risk Management

• Lead partnership governance processes and maintain accountability for partnership performance.
• Manage executive-level escalations related to operational, financial, technical, compliance, or reputational risks.
• Coordinate internal reviews and approvals involving Legal, Compliance, Security, AI Governance, and Enterprise Risk teams.
• Monitor partnership health and proactively identify risks, mitigation strategies, and improvement opportunities.

Product Strategy & Innovation

• Gather and synthesize partner feedback, market intelligence, and customer insights to influence product strategy and roadmap prioritization.
• Collaborate with Product and Engineering teams to evaluate business opportunities and define requirements for new functionality.
• Advocate for partner and customer needs while balancing organizational priorities and scalability considerations.
• Drive alignment between partnership objectives and future platform capabilities.

Cross-Functional Leadership

• Collaborate with Product, Engineering, Operations, Marketing, Sales, Finance, Legal, and Customer teams to execute partnership initiatives.
• Coordinate resources and stakeholders to resolve complex business challenges and drive successful outcomes.
• Ensure internal teams are informed, prepared, and aligned to support strategic partner initiatives.
• Promote accountability and effective communication across organizations.

Performance Management & Analytics

• Analyze sales, enrollment, revenue, premium, and other partnership performance metrics.
• Develop executive-level reporting, dashboards, and business reviews that communicate performance, risks, and growth opportunities.
• Monitor key performance indicators and identify actionable recommendations to improve business outcomes.
• Leverage data-driven insights to support decision-making, resource prioritization, and strategic planning.

Minimum Knowledge & Experience:

• Bachelor's degree required.
• 10+ years of experience in strategic partnerships, business development, account management, carrier relations, benefits administration, healthcare technology, or a related field.
• Experience managing complex partner relationships and engaging executive-level stakeholders.
• Demonstrated success negotiating contracts, renewals, and commercial agreements.
• Strong analytical skills with the ability to translate complex business data into actionable recommendations.
• Proven ability to lead cross-functional initiatives and influence outcomes without direct authority.
• Excellent communication, presentation, relationship management, and executive influencing skills.

Preferred Knowledge & Experience:

• Experience within benefits administration, insurance, HR technology, employee benefits, healthcare technology, or carrier operations.
• Experience managing high-value strategic partnerships generating significant recurring revenue.
• Knowledge of carrier integrations, enrollment technologies, digital health solutions, and benefits ecosystems.
• Experience supporting commercialization, product strategy, or go-to-market initiatives.
• MBA or other advanced business degree.

How This Role Aligns to Our Core Four:

At Voya, our Core Four guide how we work, collaborate, and create value. This role contributes to those expectations through strategic partnership leadership, business growth, innovation, and operational excellence.

• Instill Customer Obsession – Build strategic partnerships that enhance customer experiences, expand benefit solutions, and deliver measurable value to employers, employees, and partners.
• Transform with Automation/AI – Leverage analytics, automation, AI-enabled insights, and digital capabilities to improve partnership performance, identify opportunities, and support informed decision-making.
• Drive Higher Performance Through Our People – Foster alignment across partners and internal stakeholders to drive accountability, collaboration, and successful execution of strategic initiatives.
• Execute on the Fundamentals – Maintain strong governance, risk management, financial discipline, and operational rigor while ensuring contractual commitments and business objectives are achieved.

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Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya may offer incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused : Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking : Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality : Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen : Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility : Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more aboutCritical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.

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