Member Health Care Assistant

POSITION SUMMARY:

The Member Health Care Assistant is essential to the Member Health Care program at Reach For Your Potential. Member Health Care Assistant is responsible to schedule and accompany members to their medical appointments. This position is responsible for completing appropriate paperwork and notifying the Program Director, Service Coordinators, guardians and other healthcare professionals of any pertinent information relating to the appointment or ongoing health concerns. Member Health Care Assistant assists with medical maintenance for the members, including monthly medication changeovers and checking medication logs.


ESSENTIAL JOB FUNCTIONS:

• Schedule and assist members with all health-related appointments and/or collaborate with other staff when alternate staff coverage is required.
• Ensure safe administration of medication and compliance with doctors' orders.
• Review all member medication logs routinely to ensure accuracy, including approving and discontinuing medication orders in ACCUflo.
• Assist with medication changeover on a monthly basis.
• Maintain health-related records and complete required documentation.
• Ensure non-routine medication changes are handled in a timely manner and appropriately.
• Transport members as needed.
• Respond to all concerns within 48 hours, with a response time dependent on the nature of the concern.
• Ensure the highest quality of services to all members.
• Participate in the Med Team weekday and weekend on-call rotation.
• Attend meetings as needed as directed by the Program Director or Executive Director.
• Treat co-staff and supervisors with dignity and respect by listening to what others have to say and receiving constructive criticism.
• Drives team-related work and respects the ideas and opinions of team members. Presents themselves in a professional manner.
• Complete other duties as assigned.

JOB REQUIREMENTS:

EDUCATION/ EXPERIENCE:

Bachelor's Degree from an accredited college or university in the health or human services and one year of post-degree experience in the delivery, planning, coordination, or administration of health or human services, or a combination of required education and/or experience in a related field which totals five years.


SKILLS:

Must be able to read, write, and communicate effectively with members and staff. Patience in working with adults with disabilities is imperative, as is a caring attitude that is supportive and encouraging to members. A driving record that qualifies you to drive agency vehicles is required; sufficient automobile insurance to qualify you to transport members in your personal vehicle is preferred.

SUPERVISORY RESPONSIBILITIES:

None.

EQUIPMENT TO BE USED:

Must be able to operate computer and other office equipment, such as fax, calculator, telephone, etc. Training for specialized adaptive equipment for individual members will be provided.


TYPICAL PHYSICAL DEMANDS:

It is preferred that the employee is able to lift at least 50 pounds. Must be willing and able to assist with toileting and other activities of daily living as required. Requires sitting, standing, bending, and reaching. Requires manual dexterity to operate standard office machines such as computers, fax machines, calculators, the telephone, and other office equipment.


WORKING CONDITIONS:

Typically works in an office setting and, in the community, while accompanying members to medical appointments. Transportation of members is a large part of this position. Occasionally called upon to work overtime or odd schedules.