Host/Busser

Restaurant Host/Busser

Direct Report: Food & Beverage Manager

Tacoma Country & Golf Club Overview

Tacoma Country & Golf Club is as proud of our past as we are excited about our future. Dating to 1894, Tacoma Country & Golf Club has been occupying this beautiful property on the shores of American Lake for well over a century. TCGC is the oldest established Golf Club West of the Mississippi.

Golf is central to the member experience at Tacoma Country & Golf Club. We feature an 18-hole championship golf course that stretches beyond 6,900-yards from the back tees. Accomplished players will love the test they find on our links, while players of all skill levels will find a playable course that is enjoyable round after round.

Tacoma Country & Golf Club (TCGC) operates a banquet kitchen and a full service, member-only restaurant. Throughout the property there are many banquet rooms and facilities used for events. We offer a fun, energetic and welcoming culture here at the Club which helps create and maintain relationships with our members and their guests. Tacoma Country & Golf Club has a very active membership in the summer months with business levels thinning out in the Winter months as the membership heads south. The food quality here at TCGC is one of our focal points and the membership is quick to comment on their love of the restaurant and level of service we extend to them! Our Executive Chef has been with the Club for 15 years, loves to fish, and is active in changing the weekly specials and menus to reflect the seasons.

Host Position Summary

The hostess is responsible for the first and last impression of the Club for Members and their guests. They are to make sure that Members and guests feel welcomed, cared for and valued. The hostess is expected to keep the restaurant seated in a timely and orderly fashion.

Host Position Responsibilities, Tasks and Duties

• Greet members/guests upon arrival
• Seat members/guests accordingly, presenting them with the current menus
• Answer phones and transfer as needed, take messages
• Take to-go orders, input into POS, and assist in boxing and delivering to members
• Assist members with booking reservations
• Clean menus as needed
• Assist servers and bussers with polishing glassware, silverware, and other tasks as needed
• Thank members/guests upon departure

This is a description of the essential job duties of this position. However, this may not be a complete list of all essential job duties and the individual in this position is expected to perform other tasks as assigned by the Food & Beverage Manager or other managerial employees.

Busser Position Summary

The busser is responsible for setting and clearing tables in the restaurant and ensuring a clean and tidy environment for restaurants patrons and other team members.

Busser Position Responsibilities, Tasks and Duties

• Prepare dining areas before guests are seated
• Place tableware and condiments on table
• Serve water and bread upon arrival, refill water for the duration of members stay
• Remove dirty dishes, utensils, glassware and replenish as necessary
• Clean and reset tables after guests departure

Requirements

No restaurant experience required

Possess an outgoing, friendly, professional personality

Ability to multi-task and remain calm and professional

Highly energetic, self-starter, hands-on approach to hospitality/service with the ability to work well in a team-oriented, fast paced, event-driven environment

Able to provide excellent communication skills at all levels. Must be able to speak, read, write, and understand the primary language(s) used in the workplace

Pierce County issued Food Handlers Permit, or ServSafe certified Required

Flexibility to work varied shifts, including weekends and holidays

Standing and walking: continuous standing and walking on hard floors for full shifts lasting from 3-10+ hours

Lifting and Carrying: Frequently lift and move items weighing 25-50lbs, with occasional heaving lifting up to 60lbs.

Reaching and Bending: Constant bending, stooping, crouching, kneeling, reaching.

Tray Balancing: ability to carry and balance heavy food or beverage trays above shoulder level or waist height

Manual dexterity: frequent use of hands and arms

Compensation and Benefits

This is a part-time, hourly, non-exempt position

$17.13-17.13 Hourly Wage + Service Charge Allocation

Paid Time Off (1 hour per 40 hours worked increasing with years of service).

Medical, Dental, Vision insurance, and dependent coverage available

Flex Spending Account

401K Plan and 401K Match

Life Insurance

Holiday Bonus Program

Paid Holidays

Employee Meals

Partial Tuition reimbursement for continued education

Golf and Pool Privileges per handbook

More information regarding the employment-related benefits listed above is contained in the TCGC Employee Handbook.

Tacoma Country & Golf Club provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment. Consistent with applicable law, if a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resource Manager at View email address on click.appcast.io.