Guest Service Representative - Full Time - $500 Hiring Bonus

Job Description

Job Description

Description:

Are you looking for a rewarding career in hospitality where every day brings new opportunities to make a difference? RUNNING ACES HOTEL is currently looking for a friendly, dependable, and motivated individual to join our team as a Full Time Front Desk Guest Service Representative.

If you enjoy working with people, providing exceptional customer service, and being part of a supportive team, we'd love to hear from you!

What We Offer You:

• Competitive wages
• Personal Days Off
• Bonus Plan
• Holiday Pay
• Referral Program
• Wellness Day
• Like to travel, take advantage of all the brand has to offer with the employee discount program!
• Supportive team culture that values every role.
• Opportunities to grow within the company.

What You'll Do:

• Welcome guests with outstanding hospitality from check-in to check-out.
• Assist with reservations, guest requests, and inquiries.
• Handle payment transactions and maintain accurate records.
• Maintain a clean, organized, and welcoming front desk environment.
• Help create an exceptional experience for every guest.
• Give every guest a reason to want to visit us again soon.

We're Looking for Someone Who Is:

• Friendly, professional, and customer focused.
• Reliable with excellent attention to detail.
• Comfortable working independently during all shifts.
• Able to multitask in a fast-paced environment.
• Available to work evenings, mid shifts, weekends, and holidays as needed.

Whether you're beginning your hospitality career or looking for your next opportunity, you'll be joining a team that values teamwork, dedication, and exceptional guest service.

If you're ready to be part of a growing hotel where your work truly makes an impact, we'd love to meet you!

Skills and Qualifications:

• Previous experience in customer service or hospitality preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to remain calm and professional in a fast-paced environment.
• Proficiency with computer systems and reservation software after training has been completed.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

Join our team and enjoy a supportive work environment that values growth, teamwork, and exceptional service. We offer competitive compensation, ongoing training, and opportunities for career advancement in the hospitality industry.