Retail Sales Associate, Maje, Livermore

Retail Sales Associate at SMCP MAJE Location: Livermore, San Francisco Premium Outlet At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high‑fashion designs and sustainability together. Operating in over 47 countries, we are financially stable and in an exciting phase of growth. What You’ll Do Client Experience & Styling Create a welcoming, elevated shopping experience with expert fashion advice. Style clients with personalized wardrobe selections and full‑range product recommendations. Client Relationships & Loyalty Build and maintain a client book, fostering long‑term relationships. Encourage repeat visits through personalized follow‑ups and exclusive offers. Brand Education & Engagement Share insights on collections, craftsmanship, and brand heritage. Guide clients through their shopping journey, ensuring a meaningful brand connection. Store Operations & Visual Merchandising Support daily operations, including visual merchandising and floor maintenance. Ensure stock is replenished and the store remains organized and inviting. Sales & Team Collaboration Drive sales, achieve personal and team goals, and support a thriving workplace culture. Work closely with the team to create a motivating, results‑oriented environment. Customer Service & Problem Solving Address customer concerns professionally, ensuring satisfaction and long‑term loyalty. Provide solutions that enhance the overall client experience. Who You Are 1+ years of customer service or retail experience, preferably in a fashion‑forward environment. Passionate about styling, fashion, and delivering an exceptional client experience. A strong communicator—friendly, engaging, and skilled at building relationships. A team player with a positive, solution‑oriented mindset. Social media savvy (a plus, but not required). Adaptable and flexible to thrive in a fast‑paced retail setting. Flexible availability, including evenings, weekends, and holidays, is required. Benefits Competitive base hourly pay, individual commission, and sales incentives. 50% shopping discount and seasonal wardrobe offering. Cell phone contribution. Voluntary health plan, 401(k), and paid time off including holiday pay. Paid parental leave and pet benefits. Employee Assistance Program (EAP) and MAVEN Family Planning support. Retail Stylist Program and professional development opportunities. California Compensation Range: $18—$20 USD #J-18808-Ljbffr SMCP – Sandro, Maje, Claudie Pierlot, Fursac