Professional, Client Success (Sales Partner)

Client Success Professional

As a Professional, Client Success you will act as a key contributor, supporting client & agency relationships and driving the strategic adoption of Epsilon's person-first digital media solutions. You will collaborate closely with Epsilon Sales, Publicis agency partners, and internal cross-functional teams to help transform client business objectives into high-performing media realities. This is an ideal role for a media professional who wants to be at the center of the actionbridging the gap between defined strategy, pitching new ideas that meet client objectives as well as hands-on execution. You'll have the opportunity to:

• Partner with Client Leadership/Sales Team to support optimization, upsell, and digital media growth initiatives.
• Synthesize performance insights and assist in the preparation of QBRs and strategic readouts.
• Connect campaign results to broader business goals and future investment planning.
• Support the development of data-driven media proposals and campaigns that leverage Epsilon's industry-leading identity products.
• Contribute to Epsilon's growth by ensuring consistent delivery excellence and operational health.

Responsibilities You are a client-focused professional with a passion for marketing, client success, and digital media. You excel at getting things done, staying organized, and building strong working client and internal relationships. You are comfortable working with data to monitor performance and communicate insights, and you have a strong attention to detail that helps ensure high-quality execution. You have a proven ability to translate strategy into execution to drive results. You're proactive about identifying issues early, escalating appropriately, and partnering across teams to support client outcomes and continuous improvement.

Qualifications What You'll Bring With You Bachelor's Degree from a four-year college or university. 4 to 5 years of experience in digital marketing, media, analytics, or client success. Experience in developing, nurturing and managing client relationships. Proven track record of driving and maintaining revenue growth with clients Exceptional organizational skills with the ability to prioritize multiple tasks and meet deadlines in a fast-paced environment. Comfort working with performance data to monitor campaign health and identify trends. Ability to build strong relationships with internal and external stakeholders Excellent communication and interpersonal skills. Highly organized with a strong attention to detail.

Why You Might Stand Out From Other Talent: Direct experience within the digital media landscape, specifically with platform-based execution. A self-starter who recognizes potential challenges early and approaches them with a proactive outlook. A history of building strong client and internal partnerships to drive collective delivery excellence.

Because You Matter As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to: Time to recharge: Flexible time off (FTO), 14 paid holidays, paid sick time Family well-being: Parental/new child leave, childcare & elder care assistance, adoption assistance Extra perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling Epsilon benefits are subject to eligibility requirements and other terms. Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants who need accommodations to complete the application process. Please reach out to View email address on click.appcast.io to request an accommodation. For San Francisco Bay and Los Angeles Areas: Epsilon will consider qualified applicants with criminal histories for employment in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.

Compensation Range: USD $64,000.00 - USD $84,000.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.