Manager, Product & Payment Services Risk - Strategy & Ops

Visa | Manager, Product & Payment Services Risk (PPSR) Location: Hybrid – days in office to be confirmed Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. We are dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. We are seeking a strategic and commercially minded Manager to join our Product & Payment Services Risk (PPSR) function. As Manager, you will own the regional Risk Operating Plan and lead the Go‑To‑Market (GTM) strategy for risk managers, ensuring alignment with global objectives while delivering measurable improvements in risk governance, operational excellence, and customer experience. In this role, you will work across regions with risk leaders, product teams, sales, and other business units to identify, assess, and implement initiatives that strengthen our payment services and product risk posture. You will also be responsible for other high‑impact PPSR strategic initiatives, driving innovation and best practice adoption across the business. Key Responsibilities Develop, own, and execute the Risk Operating Plan in alignment with global PPSR priorities. Lead the GTM strategy for risk managers, ensuring consistent positioning, stakeholder engagement, and delivery of risk priorities related to fraud management. Drive additional strategic PPSR initiatives such as framework enhancements, modernization, and risk technology enablement. Build, evolve, and own dashboard reporting and deliver timely data‑driven insights. Partner with product teams to embed fraud risk considerations into product design, development, and lifecycle management. Work with sales and commercial teams to facilitate risk considerations as part of the client engagement model. Coordinate with regional and global risk leaders to share best practices and harmonize approaches. Act as a trusted advisor to senior leadership, translating complex risk insights into clear, actionable recommendations. Deliver training and enablement for risk managers to strengthen capability and consistency for external client engagements, while equipping internal risk partners with refreshed training materials. Conduct targeted risk assessments to address emerging threats in payment services and product offerings. Lead process improvement programs leveraging data insights, industry benchmarks, and regulatory trends. Champion AI, technology, and innovation in risk management to improve detection, prevention, and resolution capabilities. Qualifications Basic Qualifications 5 or more years of relevant work experience with a Bachelor’s Degree, or 2 or more years of experience with an advanced degree (Master’s, MBA, JD, MD), or 0 years of experience with a PhD. Preferred Qualifications 6 or more years of work experience with a Bachelor’s Degree, or 4 or more years of relevant experience with an advanced degree, or up to 3 years of experience with a PhD. 1–2 years of business experience in Payments, Banking, or Consulting organizations. Knowledge of Visa’s Risk and Fraud Management Solutions. Visa and Payments industry experience – a plus. Track record of developing and communicating execution plans, building relationships across global teams and key stakeholders to achieve business goals. Can‑do attitude; willing to take action to advance programs. Excellent verbal and written communication skills; ability to explain complex technical and business issues to diverse audiences. Experience with Microsoft Dynamics, Power BI, and AI tools. Strong presentation skills and comfort presenting materials and points of view. Sense of urgency and ability to deliver under tight deadlines. Independent work within a complex, ambiguous environment. Ability to handle multiple projects and synthesize data. Additional Information Work Hours: Varies based on departmental needs. Travel: 5–10% of the time. Physical Requirements: Office setting; sit and stand at a desk, communicate in person and by telephone, operate standard office equipment. EEO Statement: Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. U.S. Applicants Only: Estimated salary range: $129,200.00 – $187,350.00 per year. (May include potential sales incentive payments.) Potential eligibility for bonus and equity. Benefits: Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. #J-18808-Ljbffr