Travel Patient Logistics RN - AZ

Travel Patient Logistics RN - AZ

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings.

The Patient Logistics RN supervises the transfer center activities for Dignity Health Facilities. The position functions as the supervisor during their assigned shift to support the department and staff to carry out the patient logistics program responsibilities. The Patient Logistics RN collaborates with customers and staff to ensure efficient and effective communication with others, including but not limited to: hospital administration, nursing leadership or their designee, medical staff, physicians and transportation vendors to ensure patients are assigned rooms in an expedient manner utilizing all critical resources within the organization to expedite this process. Primary responsibility for completing quality assurance reviews of work performed and communicating with department manager and director the outcomes of the review and any identified issues or barriers.

Core Duties:

• Compiles data for the purpose of quality assurance and compliance with organizational and department policies, work aids, and algorithms
• Holds other Patient Logistics staff accountable to the established standards
• Accurate and timely distribution of daily reporting
• Participate in Patient Logistics growth and improvement
• Support program director and manager in preparation of reports, program material, research, data collecting and analysis for various meetings and or programs
• Manage Transfer Center calls in accordance with the established workaids and algorithms and support staff in learning and upholding these work processes
• Provide supervisory support to Patient Logistics RN and other staff as needed
• Ability to function and lead independently with self-initiative and discipline
• Other duties as assigned to meet the program and corporate needs

Job Requirements

• Current RN license

• Proven proficiency with all Microsoft Office applications

• Familiarity with TeleTracking, Cerner and Midas

• Excellent verbal and electronic communication stills, including professional telephone and email etiquette

• RN with 3-years of clinical experience, one to include acute hospital

• Must have the ability to communicate effectively with a variety of customers including patients, providers, hospital and office staff, health plans, medical groups, internal departments, community resources, and peers

• Ability to work independently and apply critical thinking skills toward making appropriate decisions, as well as in a team environment

• Ability to multi-task and prioritize

• Detail oriented

• Excellent organizational and communication skills and ability to meet timeframes

• Ability to learn quickly and retain complex information

• Travel as needed
• Ability to lift a minimum of 20 pounds

Preferred Qualifications:

• Progressive responsibilities leading up to or including supervisory role
• Experience in Utilization Management, Case Management or Care Coordination, Managed Care is preferred