Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Director, Customer Service Strategy & AI

CDS Global

CDS Global is seeking a department leader in Des Moines, Iowa, to manage the U.S.-based Customer Service team. This role includes overseeing operational functions, staff performance, and implementing AI initiatives to enhance service delivery. Candidates should possess five or more years of relevant experience, strong leadership skills, and a Bachelor's Degree in Business or related fields. Full-time benefit options include flexible reimbursement for child care, health plans, generous PTO, and a 401(k) retirement plan. #J-18808-Ljbffr

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Director, Customer Service Strategy & AI in Des Moines, IA vacancy
  •  ...oversee and organize key functions within Customer Service operations. This role is responsible for...  ...expenses. The position will also lead AI initiatives across the department to improve...  ...goals and objectives based on company strategy, client needs, and industry direction.... 
    Suggested
    Full time
    Work experience placement
    Immediate start

    CDS Global

    Des Moines, IA
    3 days ago
  •  ...A prominent financial institution in Des Moines is seeking a Senior Managing Director to oversee equity strategies and manage client portfolios. This role requires extensive investment management experience with responsibilities that include client meetings and strategy... 
    Suggested

    Bankers Trust

    Des Moines, IA
    4 days ago
  •  ...operations, ensuring compliance with regulations while providing excellent client service. The role involves managing retail staff, building client relationships, and assisting in sales strategies. Ideal candidates will have a high school diploma, relevant experience in... 
    Suggested

    Community State Bank

    Ankeny, IA
    4 days ago
  • $135k - $180k

     ...you’ll shape the heart of the customer experience at Marvin. As the Director of Customer Service, you’ll lead the talented team...  ...Marketing to support engagement strategies, product launches, and campaigns...  ...using Salesforce workflows and AI to modernize service Also... 
    Suggested
    Temporary work
    Relocation
    Relocation package

    Marvin

    Des Moines, IA
    1 day ago
  •  ...help grow our Experience Services division, Vaezr Studio....  ...content created for customers with the use of Virtual...  ...Artificial Intelligence (AI). You will work with...  ...reports directly to the Director of Sales, who provides...  ...propositions. Partner with strategy, creative, design, and... 
    Suggested
    Contract work
    Casual work
    Work at office
    Local area
    Remote work
    Work from home
    Flexible hours

    West Des Moines Chamber of Commerce

    West Des Moines, IA
    3 days ago
  •  ...maintains lasting relationships with clients, design teams and subcontractors. All activities will be performed in support of the strategy, vision and values of JE Dunn. This Project Manager will support our Self Perform work and will travel to assigned projects.... 
    Contract work
    For subcontractor
    Relocation

    JE Dunn Construction

    Des Moines, IA
    4 days ago
  •  ...Traveling Project Director- Aviation Location: Mesa, AZ, USLouisville, KY, USHillsboro, OR, US, 97124Charlotte, NC, US, 28217Langley...  ...targets. All activities will be performed in support of the strategy, vision and values of JE Dunn. Autonomy & Decision Making: Makes... 
    For subcontractor
    Night shift

    JE Dunn Construction

    Des Moines, IA
    15 hours ago
  • $105.1k - $192.6k

     ...A global professional services firm is seeking a Manager for Tax - Indirect - Unclaimed Property and Escheat Services based in Des Moines...  ...strong relationships, and managing indirect tax compliance strategies. Candidates should have a Bachelor’s degree, CPA certification... 

    Ernst & Young Oman

    Des Moines, IA
    15 hours ago
  • $148k - $185k

     ...request for their medical records to powering the AI revolution in healthcare, Datavanters are...  ...to-day needs and ensuring smooth delivery of services. Lead and coach a team of account managers that service Datavant customers to ensure meeting format, communication, and... 
    Flexible hours

    Datavant

    Des Moines, IA
    3 days ago
  •  ...is seeking an Employee Benefits Account Executive for their team in Des Moines, Iowa. This individual will serve as the lead client service strategist, responsible for ensuring clients have adequate coverage and assisting with various account management tasks. The role... 

    Capstone Search Group Inc

    Des Moines, IA
    4 days ago
  • $2,031 - $2,184 per week

    Registered Nurse (RN) | Nurse Manager Location: Des Moines, IA Agency: Host Healthcare Pay: $2,031 to $2,184 per week Shift Information: Days Start Date: ASAP About the Position Host Healthcare is an award-winning travel healthcare company...
    Full time
    Immediate start
    Shift work

    Host Healthcare

    Des Moines, IA
    5 days ago
  • $2,031 - $2,184 per week

    Registered Nurse (RN) | Nurse Manager Location: Des Moines, IA Agency: Host Healthcare Pay: $2,031 to $2,184 per week Shift Information: Days Start Date: ASAP About the Position TravelNurseSource is working with Host Healthcare to find a ...
    Full time
    Local area
    Immediate start
    Shift work

    TravelNurseSource

    Des Moines, IA
    5 days ago
  • Ernst & Young Oman is seeking a Manager in Application Design and Development to lead ServiceNow Transformation teams. The role involves managing client relationships, delivering projects, and guiding a team of 5-10+ resources. The successful candidate will have extensive...

    Ernst & Young Oman

    Des Moines, IA
    23 hours ago
  • $2,220 per week

    Registered Nurse (RN) | House Supervisor Location: Des Moines, IA Agency: Triage Staffing Pay: $2,220 per week Shift Information: Nights - 3 days x 12 hours Contract Duration: 13 Weeks Start Date: 6/30/2026 About the Position TravelNurseSource...
    Full time
    Contract work
    Shift work
    Night shift

    TravelNurseSource

    Des Moines, IA
    5 days ago
  • $2,107 - $2,307 per week

    Registered Nurse (RN) | House Supervisor Location: Des Moines, IA Agency: Ventura MedStaff Pay: $2,107 to $2,307 per week Shift Information: Nights - 3 days x 12 hours Contract Duration: 13 Weeks Start Date: ASAP About the Position Are...
    Weekly pay
    Full time
    Contract work
    Immediate start
    Flexible hours
    Shift work
    Night shift

    Ventura MedStaff

    Des Moines, IA
    5 days ago
  • $2,220 per week

    Registered Nurse (RN) | House Supervisor Location: Des Moines, IA Agency: Triage Staffing Pay: $2,220 per week Shift Information: Nights - 3 days x 12 hours Contract Duration: 13 Weeks Start Date: 6/30/2026 About the Position Travel ...
    Full time
    Contract work
    Shift work
    Night shift

    Triage Staffing

    Des Moines, IA
    5 days ago
  • $2,107 - $2,307 per week

    Registered Nurse (RN) | House Supervisor Location: Des Moines, IA Agency: Ventura MedStaff Pay: $2,107 to $2,307 per week Shift Information: Nights - 3 days x 12 hours Contract Duration: 13 Weeks Start Date: ASAP About the Position TravelNurseSource...
    Weekly pay
    Full time
    Contract work
    Immediate start
    Flexible hours
    Shift work
    Night shift

    TravelNurseSource

    Des Moines, IA
    5 days ago
  • First Interstate Bank seeks a Commercial Relationship Manager II for its Clive, IA branch. This role involves managing a loan portfolio from $50MM to $100MM, establishing strong client partnerships, and driving business growth. The ideal candidate will have at least 7-...

    First Interstate

    Clive, IA
    3 days ago
  •  ...A leading technology company is seeking a Director of Engineering in Des Moines to lead project management and engineering teams. This strategic role requires strong leadership and client engagement skills. The position involves overseeing project execution, managing... 

    Premier Tech

    Des Moines, IA
    3 days ago
  • $157k - $213k

     ...What You'll Do As a Director in our Financial Institutions Group,...  ...institutional caliber sales and service process to position Principal...  .... Our mission, integrity, and customer focus have made us a trusted leader...  ...and comparisons. These AI tools support our human recruiters... 
    Hourly pay
    Temporary work
    Work experience placement
    Work at office
    Remote work
    Home office
    Flexible hours

    Principal Financial Group

    Des Moines, IA
    1 day ago
  • A leading pharmaceutical solutions provider is seeking an Account Manager to grow and maintain a client base of Biopharma accounts. This remote role involves exceeding sales targets, understanding clients' business needs, and collaborating with internal teams. Candidates...
    Remote work

    Norstella

    Des Moines, IA
    4 days ago
  • $24 per hour

     ...dedicated individual to assist in the management of parking operations ensuring quality service delivery. The successful candidate will carry out various tasks including assisting customers and maintaining parking equipment. Candidates should possess a high school diploma... 
    Hourly pay

    SP+

    Des Moines, IA
    23 hours ago
  • Two Rivers Marketing in Des Moines, IA is seeking a Channel Marketing Manager. This role involves assisting in project execution, managing client expectations, and overseeing project lifecycles. The ideal candidate will have 2+ years of account management experience and...

    Two Rivers Marketing

    Des Moines, IA
    15 hours ago
  •  ...Higher Level BCSP Cert Required CHST / GSP / ASP / CSP You will provide support to the Project Staff and the Concrete Strategies safety team in an effort to execute corporate safety and health standards and procedures in compliance with Federal, State, and Local... 
    Full time
    For subcontractor
    Work at office
    Local area
    Immediate start
    Flexible hours

    B&B Concrete

    Des Moines, IA
    more than 2 months ago
  •  ...renewals, coverage reviews, and ongoing service needs while building strong, long‑term relationships...  ...clients' needs by providing innovative strategies and a personal connection to those we...  ...basic PowerPoint functions. Prior customer service experience required. Skills:... 
    Full time
    Work at office
    Local area
    Flexible hours

    TrueNorth Companies

    West Des Moines, IA
    7 days ago
  • $50k

    City Wide in Des Moines is seeking a Facility Solutions Manager to manage client success in building maintenance. The role entails direct client interaction, operational management, and problem-solving in a dynamic environment. Ideal candidates will have 3–5+ years of ...

    City Wide

    Des Moines, IA
    4 days ago
  • $163.4k - $217.9k

     ...Director, Customer Value Iron Mountain is seeking an experienced and motivated Director, Customer Value to join our North America Digital...  ...focus on driving growth through renewals and revenue expansion strategies. Core Requirements: A Bachelor’s degree or equivalent... 
    Minimum wage
    Remote work
    Flexible hours

    Iron Mountain Inc

    Des Moines, IA
    23 hours ago
  • $110k

     ...decisions you make, and the care you show a customer all add up to real impact. Today, tens...  ...outcomes. Present HCM products and services to final decision makers and end users within...  ...with a diversity of prospecting strategies About You Basic Qualifications Minimum of... 
    Local area

    UKG (Ultimate Kronos Group)

    Des Moines, IA
    3 days ago
  •  ...support the unique needs of the customer base in the given geography....  ...Medical Officers, Pharmacy Directors, Infectious Disease Specialists...  ...Ability to translate strategy to local level business and strategic...  ...medical history), military service or any basis prohibited under... 
    Contract work
    Seasonal work
    Local area
    Remote work
    Relocation package
    Shift work

    GlaxoSmithKline

    Des Moines, IA
    5 hours ago
  •  ...here to help you access the products and services you need 24/7. With more than 80 years...  ...this relationship allows us to support our customers at every stage of the product life cycle...  ...the customers’ business goals, growth strategies and profit drivers to deliver the appropriate... 
    Temporary work
    Work experience placement
    Flexible hours

    Avnet

    Des Moines, IA
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Director, Customer Service Strategy & AI. Be the first to apply!