Root Cause Analyst - CX & Data Insight Leader
SunStrong Management
SunStrong Management in Houston, Texas is looking for a Root Cause Analyst to enhance their Customer Experience organization. This role focuses on analyzing customer escalations and operational breakdowns within residential solar portfolios. The ideal candidate should have 3+ years of experience in analysis or quality assurance, and strong skills in Salesforce CRM and data reporting tools like Excel and Power BI. The position offers competitive health benefits and a 401(k) plan. #J-18808-Ljbffr SunStrong Management
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