Receptionist - State Farm Agent Team Member

Responsive Recruiter

Benefits: Disability insurance, life insurance, bonus based on performance, competitive salary, flexible schedule, health insurance, opportunity for advancement, paid time off, training & development, company parties, free food & snacks, signing bonus, tuition assistance, vision insurance, 401(k) matching, dental insurance

About Our Agency: Our agency is built around growth, opportunity, and a team-first culture where people genuinely enjoy coming to work. We operate in a consistent growth mode, creating opportunities within our book of business while maintaining a fun, supportive environment that values collaboration, learning, and shared success. Our office is located in St. Augustine, one of the fastest-growing areas in the country, and we use modern technology and forward-thinking training to support our team's development. Team members are cross-trained and supported as they grow into areas like sales, retention, account management, or marketing, with opportunities to specialize over time. For our team, we offer a strong compensation package with base pay, uncapped commissions, and performance-based bonuses, along with a 401(k) with employer match and additional earning potential. We also provide comprehensive health coverage (medical, dental, vision, life, and disability), paid time off and holidays, flexible scheduling, and ongoing training with a clear path for career growth and advancement. Our culture is friendly and laid-back, but we work hard. We're a close-knit "work family" that laughs often, supports one another, and takes pride in achieving goals together.

Job Description

As a receptionist, you will be the first point of contact for our clients and visitors. Your primary responsibility will be to greet visitors and manage incoming calls efficiently. You will also provide general administrative support to ensure the smooth operation of our office.

Responsibilities

• Greet and welcome visitors in a professional and friendly manner.
• Answer, screen, and forward incoming phone calls.
• Handle inquiries and provide information about our services.
• Schedule and coordinate appointments and meetings.
• Perform basic clerical duties, including filing, photocopying, and mailing.
• Assist with administrative tasks as needed by the office staff.

Requirements

• Outstanding phone personality
• Excellent communication skills - written, verbal and listening
• Interested in providing uncommonly great service
• Good with technology - pulling reports, using Excel, creating graphics, etc
• People-oriented
• Detail oriented
• Proactive in problem solving
• Ability to work in a team environment

Compensation: $16.00 - $18.00 per hour

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in St Augustine, FL and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.