Production Operations Associate I

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Production Operations Associate I Locations: New York, NY -- Remote Job Description Perform routine operational tasks following established procedures. Monitor production systems and elevate issues as required. Maintain accurate logs and documentation for compliance and audit. Assist in process improvements and participate in team projects. At senior levels: mentor junior associates and coordinate small workstreams. Must haves Communication skills. Proficiency in independent remote work. Self‑starter. Strong Excel skills (filters, pivots, formulas, status tracking). Comfort with large retailer lists and prioritization. Ability to explain technical requirements in plain language. Clear, concise outreach emails and follow‑ups. Persistence and follow‑up. Managing retailer and vendor relationships without burning ties. Critical thinking. Spotting patterns in retailer readiness (e.g., same POS vendor causing delays). Professional confidence. Engaging with large national retailers and vendors as a credible program representative. Adaptability. Adjusting outreach and sequencing based on state priorities or readiness data. Nice to have Identifying whether a blocker is hardware, software, processor, or certification‑related. Accurately identifying and capturing issues for escalation. Prior experience and knowledge with payments, POS systems, or retail IT. Familiarity with government or regulated programmes. Data analytic skills, including Power BI. Facilitating meetings with internal and external stakeholders. Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities. #J-18808-Ljbffr Ampcus Inc