Automotive Service Cashier - Big Star Honda

Join Ken Garff Automotive Group

Considering a career with Ken Garff Automotive Group means you are in for a great ride! We're not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work!

Big Star Honda, a Ken Garff Automotive Dealership, is currently looking for a talented Service Cashier that aligns with our core values and acts with respect, intelligence, greatness, honesty and teamwork.

As a group, we aim to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers!

Here's why you'll want to work here:

• Paid training and real career growth
• Competitive compensation package
• Great people with a great culture
• Paid Time Off and 401k with Company match
• Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance
• Year-end bonus program for all employees (Garff Giveback)
• Employee discounts on Vehicle Purchase, Parts, Service and More!

Here's what you'll be doing:

• Responsible for greeting all customers in a polite and friendly manner
• Knows and understands extended service policies, and processes extended warranty payments for repair orders
• Responsible for printing out estimates and invoices and accept payment for completed service work Responsible for restocking refreshments, food, and lobby materials in the customer lounge keeping the area neat and inviting during business hours
• Responsible for customer keys while cars are waiting to be picked up by their owners
• Reconciles cash drawer daily
• Works with sales manager to learn about products and services offered, their features and value, and any price changes to services our store offers
• Filing of all repair orders throughout day
• Work cooperatively with the sales and service team
• Answers customer questions about service performed or products purchased, or refers them to one of the Service or Sales professional who can
• Handles customer complaints with integrity and poise and refers customers to the appropriate individuals for resolution if it is outside the scope of the cashier duties
• Answer incoming service calls as needed

Here's what you'll be doing:

• 1 year of experience in a dealership position is preferred
• 1 year minimum of customer service and/or clerical experience
• Excellent communication and customer service skills
• Positive attitude and high energy

We are an Equal Opportunity Employer