Personal Banker

Chino Commercial Bank Personal Banker

We welcome you to join our Chino Commercial Bank Team! We are currently seeking for an experienced Personal Banker who is passionate, driven, collaborative, and solutions minded individual to join our team. We are dedicated in creating a championing environment where you can grow and thrive. Our Mission is to provide exceptional customer service to make a difference in the lives of our customers and communities.

The position of Personal Banker is required to be fully knowledgeable and skilled in a complete range of banking services for individual customers and small businesses, as well as in the areas of new accounts, assigned accounts, loan products and branch operations. The position of Personal Banker is responsible to meet with customers to discuss their financial needs, answer questions and provide recommendations, provide customer service and support on designated accounts while responding to client requests. The Personal Banker is responsible for developing new business relationships through marketing, calling and being active in business functions; promoting business for the Bank by maintaining good customer relations, cross selling Bank products; and referring customers to appropriate staff for new and additional services. This position processes all new account transactions and assists customers with various accounts and financial services. This position may also perform routine and intermediate branch and customer services and branch clerical duties. The position of Personal Banker must maintain compliance within audit, internal controls, security, BSA, and CTR standards.

Requirements:

• High school diploma or general education degree (GED); three (3) or more years of related experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of a financial institution customer service and cash handling background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
• Intermediate experience, knowledge and training in business banking products and branch operation activities, terminology and products and services.
• Intermediate knowledge of related state and federal banking compliance regulations, and other Bank operational policies.
• Intermediate skills in computer terminal and personal computer operation; mainframe computer system; and word processing, spreadsheet and account opening software programs.
• Intermediate typing skills to meet production needs of the position.
• Basic math skills; calculate interest and balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; count currency, coin and negotiable instruments in a timely manner.
• Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, compose correspondence, and speak clearly to customers and employees.
• Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations.
• Effective organizational and time management skills.
• Ability to work with general supervision while performing duties.
• Current California driver's license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.

The incumbent must be able to perform this position safely, without endangering the health or safety to himself or herself or others.