Systems Analyst - Software Applications

Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. Working at Premera means you have the opportunity to drive real change by transforming healthcare. By investing in our employees and fostering a culture of collaboration and continuous development, we’re able to better serve our customers. Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog: . Collaborates with others in system development and design, which may include database, report, and interface design. Assists in the development of test plans and coordination or execution of testing activities and helps triage issues, anomalies, and opportunities to improve solutions. Provides analysis and recommendations on problems of moderate scope and complexity. Represent the business within an Agile delivery team; and act as a liaison between business and IT for new system implementations, enhancements, and ongoing maintenance. Collaborate with business partners, IT partners, and delivery team members to identify, refine, and document requirements in the form of epics, features, user stories, use cases, business requirements, functional requirements, UI specifications, and business rules. Apply business process analysis and cost-benefit analysis techniques to evaluate solution options and support business decision-making. Develop and maintain knowledge of Premera systems, applications, and business processes within the aligned domain. Analyze and document current and future-state business processes to identify pain points, risks, and opportunities for operational efficiencies through technology solutions. Use system tools and data sources to perform data analysis, validate requirements, troubleshoot issues, support root cause analysis, and provide solution recommendations. Perform and assist with data analysis to define business, process, functional, and data requirements; conduct gap analyses; and support reporting and data-mapping activities. Support end users in preparing, documenting, and executing test scenarios; and assist with User Acceptance Testing (UAT). Provide input on backlog priorities, dependencies, and sprint planning activities. Identify opportunities for continuous improvement through analysis of business processes and technology solutions; collaborate with the delivery team to improve both team effectiveness and solution quality. Bachelor's degree in Information Systems, Computer Science, Business, or related field, or equivalent combination of education and experience. Two (2) years of business systems analysis experience, including requirements gathering, business process analysis, and collaboration with cross-functional teams to deliver technology solutions. Experience in a software development environment utilizing Agile delivery practices, including Scrum and SAFe. Knowledge of project delivery methodologies, including Agile and Waterfall. Experience using SQL for data analysis, data validation, troubleshooting, or reporting. Knowledge of healthcare or health insurance industry processes and systems. Experience with product development and collaboration tools such as Azure DevOps, Visual Studio, Confluence, and Product Plan. Customer-focused with demonstrated ability to understand and align solutions to business needs, operational impact, and customer value. Hands-on exposure to at least one relational or cloud database platform, such as SQL Server, Snowflake, Oracle, PostgreSQL, MySQL, or similar technology. Experience using reporting and visualization tools such as Power BI, Tableau, or similar platforms. Interest in using AI, low-code, and workflow automation technologies to solve operational problems, improve processes, and reduce manual work. Basic understanding of APIs, system integrations, and data exchange between applications. Ability to build strong partnerships with business and IT stakeholders and maintain a high-quality stakeholder experience. Understands and applies quality standards, incorporating both functional and non-functional requirements into solution design. Experience defining and documenting software requirements for low to moderately complex products, systems, or business processes. Fundamental understanding of analytical tools, relational databases, software applications, and data structures. Ability to elicit, analyze, organize, document, and trace business and system requirements throughout the solution lifecycle. Ability to analyze data, business processes, and system interactions to identify issues and recommend solutions. Makes sound tactical decisions using analysis, experience, judgment, and business context. Basic problem-solving and root cause analysis skills. Our comprehensive total rewards package provides support, resources, and opportunities to help employees thrive and grow. Our total rewards are more than a collection of perks, they're a reflection of our commitment to your health and well-being. We offer a broad array of rewards including physical, financial, emotional, and community benefits, including: Medical, vision, and dental coverage with low employee premiums. Life and disability insurance. Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service. We have tuition assistance for both undergraduate and graduate degrees. For our hybrid employees, our on-campus model provides flexibility to create your own routine with access to on-site resources, networking opportunities, and team engagement. Free convenient on-site parking. Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more. Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling. Challenge someone to a game of shuffleboard or ping pong while on campus. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law. If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at View email address on click.appcast.io or via phone at View phone number on click.appcast.io. we generally target up to and around the midpoint of the range.