Territory Sales Representative
Shur-Co
Job Details:
Job Location: Field - City, SD, Salary Range: Undisclosed, Job Shift: Day Shift, Job Title: Territory Sales Representative
Location: Remote Position, Travel Required
North Central Territory:
SK & MB in Canada. ND, SD, MN, & NE in the US.
Job Summary:
To represent Shur-Co, LLC with exemplary professionalism, integrity and energy and help our team and company continue to grow sales and market share. To promote and demonstrate Shur-Co as the ideal partner for transportation industry solutions by making on-site calls to fleets, dealers, and Original Equipment Manufacturers (OEM). Contribute to and protect the best interests of Shur-Co, LLC by performing the following duties and other duties which may be assigned.
Essential Duties and Responsibilities:
- Willfully take “ownership” of Shur-Co’s sales and profitability growth in a geographic territory
- Prospect, investigate and study the region, develop goals to maximize growth and a Strategic Plan to achieve those goals and execute that plan.
- Maintain a consistent level of high-quality communication with our existing customers ensuring our mutual success
- Prospect for customers through networking with existing customers, attending tradeshows, and reading trade publications
- Establish credibility, build rapport
- Perform needs analysis with prospective customer finding pain points that need to be addressed
- Continuous relationship building
- Identify opportunities (products to fit unmet needs, improvement to existing products, improvements to existing processes)
- Education training (installation and maintenance) for fleets
- Sales training and support for Dealers
- OEMs as assigned
- Create a vision in conjunction with OEM engineering team for Shur-Co, LLC products
- Have meaningful and consistent communication with the OEM sales team
- Gain visibility into end user buying habits/trends
- Obtain market and competitor information
- Establish rapport and develop relationship as a resource (first call)
- When applicable, demonstrate aftermarket sales growth potential to OEM Parts department
- Make necessary phone contacts and follow up for the purpose of selling and supporting
- Close quotes
- Listen to customer complaints and work with the team on resolution
- Gather market intelligence (competition)
- Measure market climate
- Repetitive reinforcement
- Market surveys and studies (products, services, market location identification, and impact on company.
- Complete and relay weekly itineraries
- Summary of sales activity (Top overall, top gainers and top decliners) by Segment and Region
- Summary of daily sales call notes into CRM
- Communication of gathered intelligence of regional competition positions and information and the communication of identifying new opportunities
- Gathering Market intelligence
- OEM support, training
- Researching competition
- Identifying new competition
- Identifying new prospects
- Working the booth to sell and promote Shur-Co, LLC
- Investigating competitive designs and features and report on how, or if they would benefit Shur-Co, LLC.
- Participation in development and execution of strategies and plans
- Providing a higher level of service
- Adding value
- Being involved in associations, fleet maintenance committees and regional trucking associations.
- Establishing a "who to call" type of atmosphere
- Entrenching deep into the organization at all levels
- To represent Shur-Co, LLC in the highest professional standards.
- To communicate with the Service Center Manager in their respective region, or regions, as to the direct impact of needs, and timing issues of their sales, and coordinate with that Manager, any needs for service and support, through that Service Center. (Installations, shipping dates, etc.)
- Communication as needed via. phone, e-mail or fax.
- Relay gathered intelligence
- Inform Manager of sales, potential sales, problems and successes that have occurred, or will occur in that Service Center.
- Account for any new customers and sales figures produced through their direct efforts and show confirmation of these reported sales with customer numbers and sales dollars generated on the form provided.
- Identify any needs a customer has that we do not supply at this time and report directly to the supervisor. (Identification of new products or services)
- Work with, and communicate with, the OEM specialist on the "team's" objectives for specifically assigned OEM's.
- Handle all warranty claims when in the field, promptly and through the proper channels and procedures.
- Be active in the quest to sell excess capacity
- Maintain data base (laptop)
- Assure regular maintenance of Shur-Co, LLC's vehicle and equipment and be able to travel as required to achieve all goals
- Attendance and dependability are essential job functions, you must report to work on time and accurately complete the daily duties assigned.
Safety:
Follow all safety directives and protocols at all times and help identify potential hazards or violations that should be addressed to ensure personnel and facility safety are maintained.
Quality:
Along with every other member of our team, always be cognizant of overall performance in every aspect of our business and help maintain a constant focus on quality assurance and continuous quality improvement.
Other Duties as Assigned:
This job description is not intended to be all-inclusive. The employee may be required to perform other related duties to meet the ongoing needs of the organization.
Shur-Co LLC is an equal opportunity employer and encourages candidates of all backgrounds to apply.
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