Patient Care Specialist

AVAILABLE WORK SCHEDULES: 12hrs/week 7pm-7am 12hrs/week 8am-8pm Position Summary Coordinates activities to ensure appropriate staffing for patient care areas, including development of schedules, processing of approved vacation and holiday time, receiving and covering sick calls, timely cancellations of per-diem staff, and floating of staff as appropriate to current competencies and certifications. Maintains data and records and statistical reporting in the overall staffing effort. As a successful candidate, you will: Provides services that are accurate, reliable, courteous and timely. Supports the efforts of all care providers to deliver quality care. Demonstrates competence appropriate to their role and function. Demonstrates understanding of all professional and regulatory standards. Collaborates with colleagues to provide sound decision-making. Communicates effectively with all customers and colleagues to meet organizational goals. Maintains current knowledge, skills and competencies through involvement in professional continuing education activities. Uses resources efficiently. Fosters involvement in performance improvement activities to promote continuous improvement in care delivery. Demonstrates assimilation of core organizational values within own performance. Prioritizes work and provides prompt and efficient service. Maintains a high level of quality. Participates in departmental and hospital performance improvement activities. Your qualifications should include: High School or equivalent Post high school vocational/specialized training Experience may substitute for minimum education requirements. Three years related experience preferably within a medical and/or research environment Maintain effective and diplomatic working relationships with staff and public. City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE. #J-18808-Ljbffr