Research Librarian job at Yale University in New Haven, CT

Title: Research Librarian Location: Beinecke Library Overview Report to the Director of Access Services and Operations, the Research Librarian leads Beinecke Library’s reference program. The role creates, manages, and assesses a dynamic reference operation that provides onsite and remote research assistance via in‑person, email, phone, and Zoom, and tracks and responds to 8–10,000 inquiries annually. The position trains, engages, and coordinates reference program participants from across Beinecke Library and Yale Library special collections, serves as a leader in Yale Library special‑collections efforts to provide an excellent user experience, and collects statistics to assess the impact of Beinecke and Yale Library special collections on the work of the Yale Library and community‑wide strategic assessment. The Research Librarian collaborates with colleagues across Yale Library to continually evaluate and improve reference services and hires and supervises students as needed. Design, Manage, and Assess Reference Program The Research Librarian designs and manages a reference program that is dynamic, effective, and inclusive of staff across Beinecke and Yale Library special collections. The role provides opportunities for staff to engage in the reference operation and share expertise with researchers, disseminates information about processes and workflows to the community, and participates in library system‑wide planning and professional organizations. Principal Responsibilities Provides research support to students and faculty through consultations, instruction sessions, and in‑person and virtual reference services; raises awareness of information resources via outreach such as office hours, blogs, RSS feeds, mailing lists, and workshops. Creates and maintains online guides and other research support tools in collaboration with librarians, GIS specialists, archivists, and other information resource providers. Works closely with the Director of Collection Development and other staff on acquiring and receiving resources in all formats, and prepares them for availability to users. Participates in departmental library research support and collections program planning. Participates in library system‑wide planning, committees, and work groups; engages in campus, regional, and national professional organizations and collaborative activities; monitors developments and best practices to ensure excellence of Yale’s collections and research support services. May assist with disaster recovery efforts. May perform other duties as assigned. Required Skills and Abilities Demonstrated ability providing reference services in a special‑collections repository. Demonstrated ability interpreting bibliographic records and archival finding aids, searching catalogs, databases, and other discovery tools, and explaining the use of these tools to researchers. Active and substantive participation in regional, national, and international professional activities relating to the use of modern documentary resources. Proven ability to manage, lead, and direct staff in accomplishing both individual and collective goals; ability to train staff at all levels. Ability to prioritize effectively among competing demands with a focus on providing excellent patron experience; ability to solve problems collaboratively and creatively; excellent verbal and written communication skills. Preferred Skills and Abilities Experience providing or leading the provision of reference services in an academic special‑collections repository. Graduate coursework requiring research and writing based on primary sources. Experience with special collections circulation and tracking systems (e.g., Aeon). Experience with special collections assessment, reporting, and impact analysis. Required Education and Experience Master’s degree from an ALA‑accredited library school; in selected instances, a post‑graduate degree in a related discipline may substitute for a master’s degree in library science. Demonstrated excellent oral, written, and interpersonal communication and analytical ability. Demonstrated record of designing projects and bringing them to a conclusion in a timely fashion. Experience working collegially and cooperatively within and across organizations. Experience working collaboratively and independently with varied groups within a complex organization and a rapidly changing team environment. Yale University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. Note: Yale University is a tobacco‑free campus. #J-18808-Ljbffr