Fire Alarm Service Technician

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company. The Fire Alarm Service Sr Technician is an experienced professional who demonstrates strong technical competency and independent performance in servicing fire alarm systems. This role is responsible for completing complex service and maintenance tasks with minimal oversight. The Senior Technician may hold applicable licenses and provides guidance and support to entry-level technicians.

Essential Duties & Responsibilities

• Perform maintenance and service of fire alarm systems independently.
• Diagnose and troubleshoot complex system issues and implement effective solutions.
• Complete service calls and project work with minimal supervision.
• Interpret system drawings, specifications, and technical documentation.
• Use hand tools and testing equipment to perform required tasks.
• Ensure all work complies with applicable codes, standards, and company policies.
• Accurately complete detailed service reports, documentation, and inspection records.
• Communicate effectively with customers, team members, and leadership.
• Identify system deficiencies and recommend corrective actions or upgrades.
• Provide guidance, training, and support to entry-level and mid-level technicians.
• Assist in coordinating work activities and supporting team efficiency.
• Travel to job sites as required.
• Perform work in commercial, industrial, and construction environments.
• Other duties as assigned by management.

Education / Qualifications

• FAL license required.
• Minimum of 5+ years of experience in the fire and life safety industry.
• NICET Level II or above preferred.
• Strong knowledge of fire alarm systems, codes, and troubleshooting techniques.
• Ability to work independently and manage multiple tasks or projects.
• Demonstrated leadership or mentoring capability preferred.
• May hold applicable licenses as required by jurisdiction.

If Driving Role

• Must have a clean driving record and active driver's license.

Other Duties

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Performs other duties as assigned by management.

Physical Requirements

• Ability to perform physical tasks including lifting, climbing ladders, and working in various environments.
• Ability to lift 50+ pounds.
• Exposure to varying conditions including heights, confined spaces, and active job sites.
• Ability to stand, walk, bend, kneel, and reach for extended periods.
• Work performed in commercial, industrial, and construction environments.

Benefits and Perks

• Excellent pay
• Medical, dental, vision
• Company paid life insurance
• Company paid short-term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and Career Development
• Company vehicle (if job applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees

Our Commitment

Pye-Barker is built on four core values - customer-bias, trust, respect, and commitment - that serve as the north star for how we conduct business within our community and across our branches. As a group, we promise to do what's right by our customers, community, and one another, each and every day.

Our EEO Statement

Pye-Barker Fire & Safety is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military service and veteran status, or any other characteristic protected by applicable law.

We are hiring across the nation! Many of our roles provide on-the-job training to help you get licensed and working. View Our Locations Since 1946, we have been an industry leader with a reputation for putting our customers and our people first. More About Us We strive to serve our communities by keeping businesses, families, and neighbors safe from fire, life safety, and security risks. Our values serve as the foundation for our culture -they're how we treat our customers and each other. See Our Offerings We promise to make recommendations that are always in the best interest of our customers and provide service that's responsive and dependable, every time. You can count on us to care for you - our customer - as we care for each other. We have the utmost appreciation for this industry and each other, and are proud to be working together to help our customers and neighbors protect what they've built. We're committed to quality craftsmanship, quick response and taking care of our team members and our customers like family.