Patient Service Rep - UT Gastroenterology

Description

University Physicians Association is seeking a dedicated Patient Service Representative to join our growing team at University Gastroenterology , part of the University of Tennessee Medical Center . The ideal candidate would possess excellent communication skills, have the ability to multi-task, computer experience, telephone and scheduling skills.

In addition to working for a company that is committed to being a great place to work for all team members, we also offer a great comprehensive benefit package that includes:

• Medical, Dental, and Vision Insurance
• 401(k) with company match and immediate vesting
• Short-term and Long-term disability
• Life insurance
• Critical Illness
• Flexible Spending Accounts
• Health Savings Account with Employer contribution
• PTO, Sick leave, Bereavement leave
• Employee Assistance Program
• Fitness Center, and More!

Job Responsibilities:

• Greet patients in friendly and timely manner
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
• Ensures good patient flow through practice by timely processing of patients as they arrive at front office
• Answer patient inquiries regarding patient registration information or billing questions
• Refers patient inquiries regarding medical care or treatment to medical assistant or physician
• Schedules patients with appropriate physician
• Document scanning into electronic health record
• Other duties as assigned

Requirements

• Ability to multi-task
• Strong communication skills
• Time management and organizational skills
• Attention to detail