Receptionist

Become a part of our caring community Responsibilities The Receptionist performs basic administrative, clerical, operational, customer support and computational tasks while greeting patients in a friendly manner. The role reports to the Center Administrator. Responsibilities include operating a switchboard or multi‑line phone, maintaining call logs, taking and distributing accurate messages, greeting visitors, issuing visitor passes and maintaining visitor logs, responding to routine inquiries from internal or external sources, and performing miscellaneous administrative activities such as booking meeting rooms, typing, organizing mail and handling courier packages. Required Qualifications At least one year of experience working in a Healthcare setting preferred; candidates with background in retail, hospitality, legal, insurance or call centers will be considered. Excellent customer service and multi‑phone line skills. Team player. Ability to multitask. Detail‑oriented and organized. Bilingual in English and Spanish. Knowledge of MS Office (Word, Excel, Outlook, Access). Other administrative duties as assigned. Preferred Qualifications Experience with value‑based care model. Knowledge of medical terminology. Experience with EMR systems. Additional Information This role is patient‑facing and is part of Humana's Tuberculosis (TB) screening program. Successful candidates will be required to be screened for TB. Work Hours Monday – Friday, 8:00 am to 5:00 pm (40 hours per week) Pay Range $38,000 – $45,800 per year. This range may vary based on location, experience and other factors. The position also qualifies for a bonus incentive plan based on company and/or individual performance. Benefits Humana offers competitive benefits supporting whole‑person well‑being, including medical, dental and vision coverage, a 401(k) retirement savings plan, paid time off, holidays, volunteer time off, parental and caregiver leave, short‑term and long‑term disability, life insurance and other opportunities. About Us Conviva Senior Primary Care provides proactive and preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana’s Primary Care Organization, we offer value‑based care that prioritizes patients’ best outcomes at the lowest cost. CenterWell is a leading healthcare services business focused on integrated, personalized care. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Humana also takes affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and advance individuals with disability or protected veteran status, based on valid job requirements. #J-18808-Ljbffr