Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2020 and is a close-knit team of three focused on building strong relationships and delivering meaningful service to our customers. Before becoming a State Farm agent, I spent 13 years working in State Farm corporate, which gave me a strong foundation in the business and a customer-first mindset.

I’m a proud parent of two high schoolers, and family plays a big role in both my personal life and how I run the office. We stay very active in the community through involvement with the Chamber, local Uptown events like movie nights, and organizations such as the Animal Rescue League. Giving back and staying connected locally is something we truly value.

For our team, we offer life insurance, short-term disability, a Simple IRA, licensing paid up front, and a strong focus on work-life balance.

Our office culture is family-oriented and built around what we call “heart, head, and humor.” We’re passionate about getting to know our customers and helping protect what matters most to them. We’re looking for someone who is outgoing, people-focused, and a true team player—someone who enjoys meeting new people, is always learning, and wants to grow as part of a supportive and fun team.

ROLE DESCRIPTION:
Reyna Immerfall - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.