Director of Facilities (DIRFAC-01)

Join New Freedom – Where Second Chances Become Bright Futures

About Us
At New Freedom , we don’t just believe in second chances—we help people thrive because of them. We are a dynamic, compassionate, and peer-driven community dedicated to empowering justice-involved and formerly incarcerated individuals to successfully rebuild their lives and reintegrate into society.

Our approach blends empathy with action—offering tools, mentorship, and unwavering support that transforms lives, families, and communities. When you join New Freedom, you join a movement that creates personal, societal, and economic change every single day.

If you’re driven by purpose, passionate about people, and ready to make a lasting impact, this is where you belong .

Why You’ll Love Working Here

We take care of the people who take care of others. At New Freedom, you’ll enjoy:

• Competitive pay – because your impact matters
• Enhanced health insurance - wellness shouldn’t be a burden



• $0 Medical Plan available and other majority paid by company options
• $0 primary care co-pay
• $2,000 - $10,000 FREE Health Reimbursement Account (Plan Type Varies)
• Flexible Spending Account- medical and dependent care options
• Low-cost dental, vision, & supplemental coverage- to further support your health
• Company-paid life insurance & short-term disability – for unexpected needs
• Employee Assistance Program – confidential support for life’s challenges
• Voluntary Pet Insurance – medical assistance for your furry family
• 401(k) with company match – invest in your future while you invest in others
• Generous paid time off – including sick days, holidays, vacations, and more
• Free meals, snacks, drinks, & gym access – fuel your body and mind
• Free onsite training & certifications – CPR, Safety Care, Peer Support, and more

About the Position – Director of Facilities

The Director of Facilities provides strategic and operational leadership for Maintenance, Housekeeping, and Grounds. This leader is accountable for safe, compliant, member/patient-ready buildings; disciplined budget and capital planning; and high-reliability execution through strong documentation, controls, and follow-through. The role owns the facilities work management system (CMMS/Monday.com or equivalent), ensures year-round survey readiness, and drives process improvement that measurably increases responsiveness, quality, and cost performance.

Your Impact Will Include:

• Ensure all facilities across sites are safe, clean, compliant, and operationally ready, maintaining required documentation, inspections, and corrective actions in an audit-ready state.
• Lead regulatory, compliance, and survey readiness efforts in partnership with Compliance and Safety, ensuring adherence to all applicable codes, standards, and local/state requirements.
• Oversee critical building systems and compliance logs (e.g., HVAC, utilities, temperature monitoring), ensuring accuracy, timely reporting, and root-cause corrective actions when issues arise.
• Manage and continuously improve the preventive maintenance program and facilities work management system (CMMS/Monday.com), prioritizing work orders to meet service levels and reduce backlog.
• Develop and manage annual operating budgets and multi-year capital plans, maintaining real-time visibility into spending, forecasting, and variance management.
• Deliver facilities projects on scope, schedule, and budget, enforcing change control, monitoring estimate-to-actual performance, and validating invoices against approved scope and costs.
• Oversee vendor management and procurement processes, including competitive bidding, contract management, performance accountability, and conflict-of-interest safeguards.
• Lead facilities operations teams, including staffing, training, and performance accountability, while partnering cross-functionally to minimize disruptions and drive consistent operational standards.
• Performing additional duties as assigned to support our mission.

Where You’ll Work

• Work is performed in a combination of indoor office environments, maintenance areas, mechanical rooms, and facility grounds
• Tasks may require entering areas such as rooftops, boiler rooms, mechanical spaces, or outdoor environments in varying weather conditions
• The role requires frequent interaction with employees, vendors, inspectors, regulatory personnel, and members
• The position includes managing emergencies, urgent facility needs, or after-hours situations; therefore, occasional evenings, weekends, or on-call responsibilities may be required
• Work involves leading teams who perform housekeeping, maintenance, grounds, and compliance activities, which may require entering active work zones where safety protocols must be followed
• The environment requires maintaining awareness of potential hazards while always ensuring personal and team compliance with safety procedures
• Some days will require long periods of sitting, standing, or walking.

Culture Fit Test

Think you might be a great fit? Take our quick Culture Survey here:


Select your desired position and complete the short survey. Can’t find the role listed? Choose “Other Interest – Position Not Listed.”

Equal Opportunity Statement

New Freedom Ops LLC is proud to be an Equal Opportunity Employer, a drug-free workplace, and compliant with Veteran and ADA regulations.

"We’re not here to do small work—we’re here to change lives, rewrite stories, and rebuild communities. At New Freedom, you won’t just have a job. You’ll have a mission: to turn second chances into powerful comebacks."

Equal Opportunity Employer


This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.