Service Director

About Us: Griffith Ford is a family-owned and operated company. We have three locations, Seguin, San Marcos, and Uvalde. We have clean up to date shop Griffith Ford Seguin is seeking a dedicated and experienced Service Director to lead our service department in Seguin, TX. The ideal candidate will oversee daily operations, ensuring exceptional customer service and efficient workflow within the service team. This role requires strong leadership skills and a commitment to maintaining high standards in service quality and customer satisfaction. Responsibilities Manage and supervise the service department to ensure productivity and customer satisfaction. Develop and implement service policies and procedures. Maintain effective relationships with customers, vendors, and staff. Oversee scheduling, staffing, and training of service technicians and staff. Monitor key performance indicators and generate reports to measure service department performance. Ensure compliance with safety regulations and company standards. Handle customer concerns and provide timely resolutions. Collaborate with other departments to maximize overall dealership success. Requirements Proven experience in automotive service management or a related field. Strong leadership and communication skills. Ability to manage multiple priorities and lead a diverse team. Knowledge of automotive service operations and industry standards. Excellent problem-solving and organizational abilities. Proficiency with dealership management systems and Microsoft Office Suite. Valid driver’s license and a clean driving record. Benefits Competitive monthly compensation ranging from $12,000.00 to $20,000.00, paid semi-monthly. Comprehensive health insurance options. Paid time off and holiday benefits. 401(k) retirement plan. Employee discounts on vehicles and services. Opportunities for professional development and career advancement. About the Company Griffith Ford Seguin is a respected automotive dealership located in Seguin, TX, committed to providing top-quality vehicles and exceptional customer service. Our team pride themselves on creating a welcoming environment for both customers and employees alike. Join us and become part of a company that values integrity, teamwork, and innovation in every aspect of our business. Flexible Working Hours Health Insurance Paid vacation time 401(K) [Company Name] is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local law #J-18808-Ljbffr