Shift Leader

1001 W Genesee Street, Syracuse, New York 13204 The Wolak Group is currently hiring for a Shift Leader to join our network! We are an established Dunkin’ franchise with 90+ locations and growing. Nothing makes us happier than providing our guests with America’s favorite coffee, refreshing beverages, tasty baked goods, and snacks. Our customers are the reason we are in business, so we strive every day to deliver exceptional service. We’ll let you in on a little secret though… While everyone knows that America Runs on Dunkin’, at The Wolak Group we know that Dunkin’ runs on our incredible team members. Ready to come run with us? Perks and Compensation Competitive pay ranging from $16.25 to $19.00/hr, plus tips. Compensation based on skills and prior experience. Flexible hours that work for you. Tuition reimbursement through Southern NH University. Career development and growth opportunities. Ongoing training and development opportunities. Comprehensive health, dental, and vision coverage. 401(k) savings plan to help you save for the future. Paid time off (PTO). Free or discounted food and beverage items. Responsibilities Support operational excellence by role‑modeling and leading the team to deliver exceptional guest service. Train and coach new and existing employees. Ensure team members complete all assigned duties and serve safe, quality food and drinks as part of creating a superior guest experience. This position is for a franchisee of Dunkin’ Donuts. The Wolak Group, as the franchisee, is the sole employer responsible for hiring and all employment‑related matters. We use E‑Verify to confirm U.S. employment eligibility. #J-18808-Ljbffr