Lead Field Service Representative

Lead Field Service RepresentativeEaton's Engineering Service & Systems Division is seeking a Lead Field Service Representative to join our team. Eaton has the largest and most experienced team of field services technicians and engineers in the industry, and we are looking to grow our team. In this role, you will:• Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies; identify and present additional sales opportunities to customers• Provide 24/7 on-call availability in field service engineering and technical support for electrical power distribution equipment• Proficient in protective relay testing and commissioning on power distribution equipment, troubleshooting, test equipment operation, software, parts knowledge, and safety precautions• Develop and maintain strong working relationships with customers, service shops, and other organizations• Possess knowledge of UL, NEMA, and NEC standards.• Generate timely and accurate service reports on work, product performance, and warranties.• Manage multiple projects independently• Mentor less experienced techniciansTeam Benefits:• Guaranteed 40-hour base pay, eligible for overtime and travel premiums• Career growth, mentorship and safety training• Company vehicle, toolkit, and phone• Tuition assistance for ongoing learning• Leads program with bonus pay• Opportunities across 32 service branchesWe are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, color, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.