Manager, School Age Childcare

Job Description

Job Description

POSITION SUMMARY

Under the direction of the Senior Manager, OST, the Manager will be responsible for the oversight of operations, program development, staff supervision, and will create a welcoming environment for all. In addition, the incumbent will work closely with all departments to ensure all certifications and communication is set and clear with staff who work for multiple departments. The incumbent must demonstrate customer service, be forward-thinking and innovative, and will exhibit the core values stated below.

OUR PATH

For 150 years, the YMCA of Metro Denver has been more than a place - it is a movement that lifts spirit, mind and body for all.  Our direction is clear:  Elevate Lives and Rise Together .  Grounded by our mission and strengthened by the global YMCA movement we will elevate our  people, purpose, partnerships and promise .

ESSENTIAL FUNCTIONS

Program Quality & Implementation

• Ensure the delivery of high-quality Out of School Time programming aligned with YMCA standards, SEAL practices, academic support, and a whole-child approach.
• Oversee the planning, implementation, and evaluation of weekly program activities to ensure consistency, engagement, and developmental appropriateness.
• Continuously assess program effectiveness and implement improvements to enhance participant experience across OST and Camp programs.

Staff Leadership & Development

• Provide supervision, coaching, and accountability to ensure staff adhere to YMCA standards, licensing requirements, and school district policies.
• Foster a positive, inclusive team culture that reflects YMCA values and supports staff engagement and retention.

Operations & Compliance

• Ensure compliance with state licensing regulations, YMCA policies, and school district requirements in partnership with Licensing and Risk Management teams.
• Collaborate with health consultants (e.g., nurse consultant) to ensure all participant health plans are properly implemented and followed.
• Implement and monitor policies and procedures to support safe, efficient, and effective program operations.
• Step into staff-to-child ratios as needed to maintain safe supervision and program continuity.

Family, School & Community Engagement

• Build and maintain strong relationships with school administration, families, and community partners to support program success.
• Ensure clear, consistent, and proactive communication with families and stakeholders.
• Address and resolve program concerns or escalations in a timely, professional, and solutions-oriented manner.
• Effectively communicate the YMCA’s mission and community impact to stakeholders and partners.

Collaboration & Organizational Alignment

• Collaborate across departments to support a “One YMCA” approach and ensure alignment of goals, communication, and staffing.
• Partner with internal leaders to support multi-department staff coordination and operational consistency.

LEADERSHIP COMPETENCIES

·       Family & Community Engagement

·       Customer Service

·       Equity & Inclusion Leadership

·       Safety

·       Engaging Communities

·       Decision making

·       Licensing Compliance & Risk Management

·       Staff Leadership & Accountability

SUPERVISORY RESPONSIBILITIES:

Yes

  QUALIFICATIONS:

·       Site Director Qualified, must have 5,460 hours of paid verifiable experience working with youth under the age of 13.

·       Knowledge of child development, developmentally appropriate practice, and curriculum planning for Youth ages 5-18, and an interest in and concern for children and their proper care and wellbeing.  

·       2+ years of customer service experience, preferably in a YMCA or other nonprofit agency.

·       Experience communicating with multiple departments/initiatives and ensuring achievement of collective goals.

·       Strong interpersonal relationship skills that ensure business growth and sustainability.

·       Ability to be highly collaborative with internal leaders and external partners to achieve organizational goals.

·       Ability to relate effectively to diverse groups of people.

·       Ability to have a pro-active approach to internal systems and have an innovative mindset.

·       Proven track record of developing authentic relationships with others internally and externally.

·       Ability to establish and maintain collaborations with community organizations.

·       Understanding of the nature and purpose of the YMCA and the respective roles of volunteers and staff.

WORK ENVIRONMENT

·       Work is performed in a variety of settings, including school sites, YMCA facilities, and community-based program locations

·       Regular presence in active program environments with children, including classrooms, gyms, playgrounds, and outdoor spaces

·       Exposure to varying noise levels, activity levels, and frequent interruptions due to youth programming needs

·       Work includes both administrative responsibilities (office/computer work) and on-site program oversight

·       Frequent interaction with children, families, staff, school personnel, and community partners

·       May require travel between multiple program sites within the service area

·       Work schedule may include early mornings, afternoons, evenings, and occasional weekends to support program operations

PHYSICAL DEMANDS

·       Work is performed in a variety of settings, including school sites, YMCA facilities, and community-based program locations

·       Regular presence in active program environments with children, including classrooms, gyms, playgrounds, and outdoor spaces

·       Exposure to varying noise levels, activity levels, and frequent interruptions due to youth programming needs

·       Work includes both administrative responsibilities (office/computer work) and on-site program oversight

·       Frequent interaction with children, families, staff, school personnel, and community partners

·       May require travel between multiple program sites within the service area

·       Work schedule may include early mornings, afternoons, evenings, and occasional weekends to support program operations

DISCLAIMER

The YMCA of Metropolitan Denver reserves the right to modify, add, or remove job duties and responsibilities as business needs evolve.

This job description is intended to describe the general nature and level of work performed and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required for the position.

Employment with the YMCA of Metropolitan Denver is at-will and may be terminated by either the employee or the organization at any time, with or without cause or notice, in accordance with applicable law.

EQUAL OPPORTUNITY EMPLOYER STATEMENT

The YMCA of Metropolitan Denver is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or any other status protected by applicable federal, state, or local law.

YMCA CHILD ABUSE PREVENTION & RISK MANAGEMENT

The YMCA is committed to the safety and well-being of all children and vulnerable individuals. As part of our commitment to child abuse prevention and Praesidium accreditation standards, all employees are required to comply with YMCA abuse prevention policies, including screening, training, supervision, and reporting requirements.

For 150 years, the YMCA of Metro Denver has been more than a place - it is a movement that lifts spirit, mind and body for all. Our direction is clear: Elevate Lives and Rise Together. Grounded by our mission and strengthened by the global YMCA movement we will elevate our people, purpose, partnerships and promise.

Company Description

For 150 years, the YMCA of Metro Denver has been more than a place - it is a movement that lifts spirit, mind and body for all. Our direction is clear: Elevate Lives and Rise Together. Grounded by our mission and strengthened by the global YMCA movement we will elevate our people, purpose, partnerships and promise.