Automotive Service Advisor

Automotive Service Advisor – Chrysler Dodge Jeep Ram Fiat of Winter Haven

Ready to shift your career into high gear? Chrysler Dodge Jeep Ram Fiat of Winter Haven, part of the Mahalak Auto Group, is looking for a high-energy, customer-focused Automotive Service Advisor to join our winning team. If you're driven, dependable, and passionate about delivering an exceptional service experience, we want to hear from you!

What's in it for you?

• Top pay in the market area – your talent and hard work will be rewarded!
• Premium benefits – medical, dental, and vision insurance to keep you and your family covered.
• 401(k) with company match – invest in your future with confidence.
• Christmas club program – save for the holidays with our company match plan.
• Paid time off – vacation and holidays to recharge and enjoy life.
• Degrees at work program – we'll help you level up your skills and education.
• Modern, state-of-the-art facility – work with the latest tools and technology.

What you'll do:

• Greet customers, schedule service appointments, and assess their vehicle needs.
• Explain recommended maintenance and repairs in a way that builds trust and transparency.
• Prepare detailed estimates and keep customers informed throughout the repair process.
• Coordinate with service technicians to ensure timely and accurate repairs.
• Deliver a five-star experience with every interaction—before, during, and after service.
• Ensure every vehicle is returned to the customer in top condition.

What we're looking for:

• Prior experience as an automotive service advisor preferred.
• Reynolds & Reynolds experience is a plus (not required—we'll train the right person!).
• Strong communication and organizational skills.
• A positive, team-oriented attitude with a commitment to customer satisfaction.
• Ability to work full-time, including some weekends and holidays.
• Must be able to pass a background check and drug screen.

Why work with us?

The Mahalak Auto Group has proudly served the community since 1966. As a family-owned and operated business, we believe in taking care of our employees the same way we take care of our customers—with respect, support, and integrity. At Chrysler Dodge Jeep Ram Fiat of Winter Haven, you're not just taking a job—you're starting a career with a team that's invested in your success.

Requirements

Valid driver's license

Clean background