RN - Case Manager

RN Care Manager

EGA Associates is seeking a qualified Registered Nurse Care Manager to support a Patient Aligned Care Team at a Primary Care Community Based Outpatient Clinic serving Veterans primarily residing in and around Idabel and McCurtain County, Oklahoma. The clinic provides primary care services in an outpatient clinical environment.

Essential Functions:

• Provide professional nursing services to assigned and unassigned patients consistent with licensure, certification, nursing standards of practice, and the approved functional statement.
• Develop, oversee, and manage care management plans and care coordination in collaboration with Patient Aligned Care Team staff.
• Participate in secure messaging, virtual care, view-alert management, shared medical appointments, telephone care, and face-to-face visits.
• Identify patient needs for discipline-specific team members and discuss nursing recommendations with the Primary Care Provider.
• Engage appropriate PACT staff and enter consultation requests when required for formal communication.
• Delegate appropriate activities to qualified clinical or administrative associates while retaining accountability for assignments and outcomes.
• Enter orders for tests under approved standardized RN care-management protocols or Primary Care Provider orders.
• Provide same-day access for face-to-face and telephone nursing care.
• Use evidence-based guidelines, standardized nursing protocols, and accepted practice standards to promote patient engagement, self-care, and wellness.
• Manage patients transitioning between levels of care and participate in quality and performance-improvement activities.
• Perform additional duties as assigned.

Qualifications:

• Graduate of a professional nursing program accredited by the Accreditation Commission for Education in Nursing or Commission on Collegiate Nursing Education at the time of completion.
• Current, full, active, and unrestricted registration as a registered nurse in Oklahoma or an acceptable multistate compact license.
• Current Basic Life Support certification or ability to obtain certification before beginning patient care.
• Ability to complete all required VA and EGA credentialing, background screening, and onboarding requirements.
• Knowledge of care management, care coordination, chronic disease management, population health, and outpatient nursing operations.
• Ability to work effectively within an interdisciplinary, team-based model of care.
• Strong verbal, written, clinical documentation, and patient-education skills.
• Ability to use electronic health records, telehealth platforms, and standard computer applications.
• Preferred: Previous primary care or ambulatory care nursing experience. Previous experience providing care to Veterans or working in a VA medical center, VA outpatient clinic, or contracted VA Community Based Outpatient Clinic. Experience with the VA Patient Aligned Care Team model, motivational interviewing, secure messaging, virtual care, or transitions of care.

Supervisory Responsibility:

This position does not have direct employment supervisory responsibility. The RN Care Manager may delegate appropriate care activities to qualified clinical and administrative associates and remains accountable for the appropriateness of those assignments.

Travel:

Travel is expected to be negligible unless required for orientation, training, meetings, or other contract-related activities.

Accountability:

Perform all work in accordance with EGA policies, professional standards, contract requirements, and the spirit of EGA's mission. Adhere to EGA's Code of Conduct. Maintain all required licenses, certifications, credentials, competencies, and training. Protect patient privacy and comply with applicable confidentiality and information-security requirements. Complete required training, documentation, quality reviews, and administrative responsibilities within established timeframes. Immediately report patient safety events, compliance concerns, clinical risks, and other matters requiring escalation.

Expected Hours of Work:

Your work schedule may vary depending on the contract with the Client. Your start time should be discussed and approved by your facility supervisor if you wish to deviate from the normal operating hours. Employees may be required to work additional hours in order to successfully complete work obligations. Employees are required to obtain prior approval from their facility supervisor before working overtime.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in a clinical environment, which may involve exposure to moderate noise levels. Work involves operation of personal computers and clinical equipment, as well as working directly with patients daily.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work includes physical demands associated with a traditional clinical setting such as talking, listening, reading, writing, typing, walking, standing, sitting, manual dexterity, visual acuity, reaching, climbing, grabbing, pushing, pulling, lifting (up to 20 pounds), bending, kneeling, and other physical functions as necessary.

EEO/AAP/ADA/OFCCP/VEVRAA

Pay Rate: $37.25 - $44.00 per hour (commensurate with experience and job type)

Job Type: Full-Time

Benefits Eligibility: Eligible (dependent on job type)

Work Location: Idabel, OK – McCurtain County