Beverage Specialist

Location: 101 NEW RD, WILMINGTON, DE, 19805 At McDonald’s, great drinks are more than just beverages - they're the first impression. As a Beverage Specialist, your mission is simple: Win the First Sip. You are the go-to expert for crafting high-quality drinks with precision, speed, and care. We're looking for someone who brings a positive mindset, strong attention to detail, and a passion for delivering immaculate customer service with every beverage served! ALL Shifts Morning:5:00 AM - 1:00 PM 6:00 AM - 2:00 PM 8:00 AM - 4:00 PM Mid Shifts: 2:00 PM - 10:00 PM 3:00 PM - 11:00 PM Close/Overnight: 3:00 PM - 11:00 PM 10:00 PM - 6:00 AM 11:00 PM - 7:00 AM Qualifications A positive, team-focused mindset A passion for exceptional customer service A commitment to quality and consistency Ability to thrive in a fast-paced, high-volume environment Strong attention to detail and craftsmanship Previous barista or beverage preparation experience is a plus - but not required Bilingual abilities are a plus (Excellent verbal and written communication skills required in English & Spanish) Responsibilities Beverage Creation Prepare a variety of beverages, including McCafé drinks, espresso-based beverages, blended ice drinks, and fountain beverages Follow all recipes and preparation standards to ensure consistency Operate beverage equipment, including espresso machines and drink stations Take pride in every drink you craft - aiming to Win the First Sip every time Quality & Consistency Ensure every beverage meets McDonald’s presentation and quality standards Maintain strong attention to detail and accuracy Balance speed with high-quality execution Station Management Keep beverage stations clean, organized, and fully stocked Monitor inventory levels and communicate needs to leadership Follow all sanitation and food safety procedures Customer Interaction Provide fast, friendly, and accurate service at the front counter or Drive-Thru Create memorable guest experiences through energy and professionalism Deliver drinks that not only meet expectations - but exceed them Team Support Collaborate with team members to ensure accurate and timely beverage service Communicate clearly with order takers and kitchen staff to maintain drink accuracy Support high-volume periods by prioritizing and organizing beverage orders efficiently Assist in ensuring all beverages are prepared and handed off correctly for each order Maintain strong teamwork to deliver a smooth and consistent beverage experience for every customer Training, Certification & Development No experience? No problem!We set you up for success from day one! We provide digital training and hands-on training to prepare you for your day-to-day responsibilities. Our interactive training programs ensure you feel confident in:Beverage recipes and preparation standardsEquipment operation and maintenanceCustomer service excellenceFood safety and sanitationCertification Opportunity: You will have the opportunity to become certified in beverage crafting by utilizing HU Online (Hamburger University Online) - McDonald’s digital training platform. This allows you to build expertise, sharpen your skills, and stand out as a beverage specialist on the team. We’ll help you build the skills and confidence to succeed - and to Win the First Sip every time! Benefits & Perks Competitive pay Flexible scheduling Free uniforms Free meals during break Opportunities for advancement College Tuition Assistance (eligibility requirements apply) Archways to Opportunity education programs Fun team environment *By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. By applying for a job at a franchisee-operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization to contact me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. This job posting is for a position in a restaurant owned and operated by an independent franchisee, and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application, and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.* #J-18808-Ljbffr