Relocation Coordinator

Job Description:

As our Relocation Coordinato r, you are responsible for all aspects of on-site and off-site resident relocation due Acquisition and Development Department renovation construction projects.


ESSENTIAL FUNCTIONS AND BASIC DUTIES :

• Lead all efforts in the management and coordination of resident relocation at National Church Residences properties before, during and after construction rehabilitations.
  
  
• Determine relocation budgets and construct a comprehensive relocation plan supporting Development Project Leaders for the purpose of funding application submissions.
  
  
• Maintain and monitor scope of relocation budgets through the course of the relocation process.
  
  
• Ensure all operations are in compliance with regulations relating to the Uniform Relocation Act (URA) and act as primary contact with the URA consultant.
  
  
• Manage all aspects related to moving services procurement and management, leasing (when applicable), resident transportation services, as well as utility transfers and payments.
  
  
• Work closely with Relocation and Communication Manager to determine most appropriate and cost-effective methods for construction phasing in relationship to resident relocation.
  
  
• Act as key liaison between the Construction Department, Housing Operations and residents in all matters relating to relocation.
  
  
• Coordinate and hold all required and informational resident and staff meetings, both in-person and/or virtually, before and during a relocation project.
  
  
• Manage and provide all relocation-related communications to all factions of National Church Residences, their residents and families.
  
  
• Act as liaison with residents, property management, contractors and internal departments to develop and maintain relocation resources, communication materials and support tools that facilitate smooth resident transitions during renovation, redevelopment and capital improvement projects.
  
  
• Create project-related communications, resident notices, presentations, tracking reports and documentation to ensure residents, stakeholders, and project teams remain informed throughout the relocation process.
  
  
• Support resident engagement efforts and help address concerns to promote a positive relocation experience.
  
  

• Attend and support Acquisitions and Development ceremonies and project-related events including groundbreakings, grand openings, resident informational meetings, relocation events and community engagement activities.
  
  

PERFORMANCE MEASUREMENTS:

• Successfully manage the relocation budget, schedule and URA compliance for each renovation project assigned.
  
  
• Perform professionally and with a high degree of accuracy in accordance with the functions and duties of Relocation Coordinator.
  
  

QUALIFICATIONS

Education/Certification: Bachelor's degree or equivalent experience


Experience:

A minimum of 2 years required, 5 years preferred project or property management experience, preferably in the field of multi-family affordable housing or a related field such as multi-family housing.


Skills/Abilities:

• Excellent verbal and written communication skills, including
  
  
• some public speaking and presentation experience.
  
  

• Well organized and able to independently manage and prioritize projects/tasks.
  
  

• Ability to create, manage, and maintain scope of multiple budgets and schedules.
  
  

• Ability to work well with various stakeholders to gain consensus and provide positive outcomes.
  
  

• Ability to effectively research and procure moving vendors, off-site property leases and transportation services.
  
  
• Ability to provide and manage self-created project tracking and analysis documentation.
  
  
• Proficient in Microsoft Word, PowerPoint, Outlook and Excel as required for this position.
  
  

• Willing and able to travel 30% within the United States and Puerto Rico.
  
  

In return, National Church Residences offers an excellent total reward package that includes:

• Medical & Rx - 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family

o Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account

o Includes Fertility & Family Building Support , Weight Management , and Chronic Condition Support

o Parental Leave paid at 100% for four weeks

o Coverage begins first of the month following your date of hire!

• Dental & Vision coverage for you and your family with Nationwide providers.

• Company provided Life & ADD insurance and Disability coverage.

• Supplemental benefits such as Life and AD&D for you and your family, Accident Insurance , Hospital Indemnity , and Critical Illness.


• Flexible Spending Accounts for Dependent Care and Transportation & Parking

• Well-being Programs including an enhanced EAP with mental health and work-life support , tobacco cessation , and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements !

• Retirement Savings Plan offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!

• Reimbursement for Tuition expenses

• Paid Time Off ( PTO ), 9 paid Holidays and Parental Paid Leave at 100%

(Programs vary depending on Full Time, Part Time or Contingent Status)

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.