Operations Supervisor

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let’s start the conversation. Crozier Fine Arts is seeking a motivated and experienced Operations Supervisor to join our Operations Team in Richmond, VA. In this role, you will be responsible for the daily operational control and staff management as well as oversight of our warehouse and storage accounts. What You’ll Do (Responsibilities) In this role, you will: Team Management - Lead, train, and develop facility staff to ensure high performance and retention. You will manage workloads to maintain appropriate staffing levels while promoting a culture of integrity and productivity. Operations - Execute daily operational control of the facility, providing strategic advice to leadership and ensuring all art handling, logistics, and third party vendor activities are coordinated seamlessly. Deliver exceptional service by conducting facility tours for potential clients and proactively addressing concerns to exceed expectations. Finance Administration Oversight - Meeting monthly financial targets, reviewing P & L statements, and managing staff payroll, ensuring accuracy. You will provide accurate estimates to internal and external clients. Safety, Security & Facilities Management - Act as the primary lead for the safety of clients, employees, and high‑value art. You will manage building security systems (CCTV, fire prevention) and serve as the first responder for off‑hour emergencies. Collaborate with engineering for all issues relating to building and equipment. Ensure the maintenance, general upkeep, and appearance of the facility meets Crozier premium standards. What You’ll Bring (Skills & Qualifications) The ideal candidate will have: 3-5 years of supervisory experience in fine art logistics, fine art warehouse environment or white glove service is preferred. Bachelor’s degree preferred (or equivalent professional work experience). Industry standard of art logistics, including current packing, handling, storage, and transportation methods, materials, and equipment best practices Proven ability in resource allocation, with the capacity to prioritize schedules and meet tight deadlines in a dynamic, high‑stakes environment. A high degree of autonomy and accountability, balanced with the ability to function as a collaborative management team player. Ability to communicate effectively, articulately, and professionally with both clients and internal stakeholders. What We Offer (Benefits) In this role, Crozier Fine Arts offers global connectivity to learn from teammates who share your passion for art. Pay: Starting at $85,000.00/an, (**Negotiations Depending on Experience), and is Bonus Eligible Location: Crozier Fine Arts Richmond - 1924 Ruffin Mill Rd., South Chesterfield, VA 23834 Competitive compensation and benefits aligned with the experience. Flexible PTO, Wellness Time off & 7 Paid Holidays + 3 Floating Holidays Comprehensive health, wellness, and retirement plans. Opportunities for continuous learning and professional growth. ABOUT US Crozier is part of Iron Mountain Incorporated (NYSE: IRM), the global leader in innovative storage and information management services, protecting billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts. The infrastructure of Iron Mountain uniquely positions Crozier to handle diverse and non‑traditional collections. Ultra High-resolution 3D scanning, digitization, and archival solutions are some of the specific services provided through Crozier’s affiliation with IronMountain. #Crozier #LI-DNI Reasonably expected salary range: $73,800.00-$98,400.00 Please note that an employee’s starting salary may vary based on a variety of factors. WhereState, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate. Category: Operations Group #J-18808-Ljbffr