Warehouse Operator

Job Description

Job Description

815220 Warehouse Operator, Franklin, MA, 2 months Contract
Sigma, Inc. is looking for Warehouse Operator to work onsite with our team located in Franklin, MA.

This is with the Commonwealth of MA and Office of Preparedness and Emergency Management. Will be required to work onsite at 20 Forge Parkway

Summary:

The Warehouse Operator supports daily operations at the Massachusetts Department of Public Health's State Public Health Warehouse. This position is responsible for receiving, storing, organizing, tracking, and distributing public health supplies and equipment.

The Warehouse Operator maintains accurate inventory records, prepares and fulfills orders, coordinates shipments and pickups, and helps ensure safe and efficient warehouse operations. This position regularly interacts with healthcare facilities, public health partners, state agencies, vendors, and other organizations and is expected to provide excellent customer service. The position also supports emergency preparedness and response activities as needed.

Responsibilities:

Warehouse Operations and Inventory Management

• Receive, inspect, organize, and store incoming supplies and equipment, verifying shipments for accuracy and documenting any shortages or damage.
• Pick, pack, and prepare orders for distribution, ensuring that supplies, quantities, and documentation are accurate.
• Perform routine inventory counts, audits, and inventory checks; investigate discrepancies and help resolve inventory issues.
• Maintain accurate inventory, receiving, and distribution records using electronic inventory management systems.
• Coordinate the movement, handling, and storage of supplies and equipment to maintain an organized and efficient warehouse.
• Maintain a clean and safe work environment, follow established procedures, and report equipment, facility, or safety concerns immediately.

Order Coordination, Customer Service, and Logistics Support

• Coordinate order pickups, shipments, and deliveries for healthcare facilities, public health partners, state agencies, and other authorized organizations.
• Provide excellent customer service by responding to inquiries, communicating clearly and professionally, and helping partners resolve routine order, inventory, and delivery issues.
• Coordinate urgent or time-sensitive orders and deliveries, as assigned.
• Assist with emergency response operations, preparedness exercises, and other warehouse and logistics activities as directed.

Administrative and Operational Support

• Accurately enter, update, and verify information in electronic inventory systems, spreadsheets, and other warehouse records.
• Review, scan, file, and maintain receiving documents, shipping records, and other warehouse paperwork.
• Prepare routine inventory reports, spreadsheets, and operational summaries.
• Identify inventory discrepancies, workflow challenges, and opportunities to improve warehouse efficiency and accuracy.
• Perform other related warehouse and logistics duties as assigned.

Physical Requirements and Work Environment

• Regularly lift and move items weighing up to 60 pounds, including lifting from floor level.
• Stand and walk for extended periods while performing warehouse activities.
• Perform physical tasks involving the movement, organization, and handling of supplies and equipment.
• Follow all established workplace safety procedures.
• Maintain awareness in an environment where forklifts and other powered industrial trucks are operating.