Sales Lead

Job Description

Job Description

Insight Global is hiring on behalf of a luxury fashion retail client seeking a Sales Lead to join their retail team. This individual will play a key role on the sales floor, delivering exceptional customer service while driving sales, conversion, customer retention, and long-term client relationships.

The Sales Lead will partner with store leadership to support daily operations, mentor the sales team, maintain visual standards, and achieve individual and store goals. The ideal candidate is outgoing, fashion-focused, goal-oriented, and thrives in a fast-paced retail environment.

Key Responsibilities

• Deliver a personalized, high-level customer experience and proactively engage clients
• Build and maintain client relationships through consistent outreach and follow-up
• Provide personalized product and styling recommendations based on customer needs
• Achieve individual sales and productivity goals while supporting store KPIs
• Maintain strong product knowledge to maximize sales opportunities
• Mentor and support sales associates and new team members
• Partner with store leadership on daily operations, replenishment, stock, and visual standards
• Support POS transactions, opening and closing procedures, and client communications
• Maintain a clean, organized, and customer-ready store environment

Must-Haves

• 2+ years of retail experience
• Strong sales and customer service skills
• Confident and comfortable proactively engaging customers
• Strong verbal and written communication skills
• Goal-oriented and comfortable working toward sales targets
• Ability to provide personalized product recommendations
• Team-oriented with the ability to support and mentor sales associates
• Ability to thrive in a fast-paced retail environment
• Flexible availability, including nights, weekends, and holidays
• Ability to stand for extended periods and lift 20+ pounds as needed

Compensation:
- $16-$22/hour depending upon experience