Call Center Sales Supervisor

OnPoint CX Solutions is growing, and we're looking for a motivated Call Center Sales Supervisor to lead, coach, and develop a team of approximately 8 sales agents in our Henderson office.

This is a hands-on leadership role for someone who enjoys driving results, developing talent, and building high-performing sales teams. You'll work directly with agents on the sales floor, providing coaching, call support, and real-time feedback while helping your team achieve and exceed sales goals.

As our company continues to expand, supervisors have the opportunity to grow their teams and earn additional expansion-based bonuses tied to team development and performance.

Why Join OnPoint CX Solutions?

• $700/week salary
• Weekly pay
• Performance bonus opportunities
• Team expansion bonus opportunities
• Leadership development and advancement opportunities
• High-energy, team-oriented sales environment
• Direct impact on team performance and company growth

What You'll Do

• Lead, coach, and support a team of approximately 8 sales agents
• Monitor live and recorded calls and provide real-time coaching
• Assist agents with objection handling and closing sales
• Hold team members accountable for attendance, productivity, KPIs, and sales goals
• Track daily and weekly team performance metrics
• Identify coaching and training opportunities to improve results
• Communicate team performance updates and recommendations to leadership
• Foster a positive, competitive, and performance-driven team culture
• Support future team growth and development initiatives

What We're Looking For

• Strong sales experience required
• Previous leadership, floor lead, coaching, or supervisory experience preferred
• Proven ability to motivate, coach, and develop sales talent
• Strong communication, organization, and problem-solving skills
• Comfortable providing real-time feedback and support in a fast-paced environment
• Ability to multitask and manage multiple priorities effectively
• Experience using CRM systems, call center software, and multiple computer applications
• Reliable, accountable, and results-driven mindset
• Open availability required; schedules may vary based on business needs. Typical schedule is M-F 6:00AM-2:30PM
• Ability to work in-office at our Henderson, NV location

What We Offer

• Weekly pay
• Performance bonuses
• Expansion bonus opportunities tied to team growth
• Leadership training and ongoing support
• Advancement opportunities within a growing company
• Recognition programs and performance incentives
• Casual dress code
• Energetic and collaborative workplace culture

About OnPoint CX Solutions
OnPoint CX Solutions is a growing call center and business process outsourcing company specializing in sales, customer care, retention, and support services within the energy industry. Our success is built on strong leadership, high-performing teams, and a commitment to helping both customers and employees succeed.

If you're a sales-driven leader who enjoys coaching others, building successful teams, and growing your career with a rapidly expanding company, we encourage you to apply today.