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AMBASSADOR

ABM - Facility Services

Overview The Ambassador Customer Assistant provides assistance and information to Shuttle and Parking customers. Benefit Information ABM offers a comprehensive benefits package. For information about ABM’s benefits, visitABM Team Member Benefits | Front Line Team Members ( |(Programa de Beneficios de ABM) ( A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, 88N, LS, 0431, 2T2X1 Responsibilities Essential Responsibilities Welcomes prospects, residents, and guests to the leasing office/community and ensures a warm, professional, and comfortable experience for all visitors. Answers incoming calls, directs inquiries to the appropriate team members, and assists with follow‑up communication regarding service requests as needed. Oversees guest suite reservations by coordinating scheduling, confirming payment and cleanliness standards, and managing loading dock and elevator reservations for move‑ins and move‑outs. Ensures all clubhouse and amenity spaces are clean, organized, and fully prepared prior to the opening of the leasing office each day. Manages package deliveries by accurately documenting arrivals and notifying residents of deliveries within 24 hours. Maintains organized records and tracking logs for equipment rentals, dry cleaning services, and other resident‑related services offered by the community. Supports the onsite team with scheduling, coordination, and execution of resident events, programs, and community activities. Maintains current knowledge of local restaurants, retail, entertainment venues, and service providers while building strong relationships with concierge vendors and community partners. Additional Responsibilities Provides general administrative and operational support including paperwork, data entry, computer‑related tasks, and other duties as assigned. Organizational Responsibilities Adheres to company policies, procedures, and operational standards while ensuring compliance with applicable regulations and reporting any concerns, violations, or operational issues to the appropriate leadership team. Qualifications Basic Qualifications Must be 18 years of age or older No high school diploma, GED or college degree required No experience required and on the job training provided Preferred Qualifications One (1) year of customer service or similar work experience preferred

REQNUMBER: 153877

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call View phone number on click.appcast.io. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case‑by‑case basis. #J-18808-Ljbffr ABM Industries

Vacancy posted 1 day ago
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