Registrar II

Job TitleEducation/Experience:High School graduate or GEDMinimum of 2 years experience (Preferred)Minimum 1 year experience in Insurance Verification (Preferred)Skills:Demonstrates excellent customer serviceAbility to manage and prioritize multiple tasks in fast paced environmentStrong problem solving, problem prevention and decision making skillsAbility to convey empathyExcellent oral and written communication skillsAbility to maintain composure and restore calm in a stressful situationUses good judgment and diplomacy when dealing with othersDesire and ability to work in a team environmentComputer proficient with ability to learn multiple software applicationsFamiliar with insurance carrier requirementsAbility to work with minimal supervisionEssential Functions:Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.Immediately greet patient with courtesy and respect upon arrival at the office.Provide timely assistance at the Kiosk while gathering patient registration information in an accurate, professional, and courteous manner.Prepare in advance the office encounters by checking for managed care referral information, BWC allowed diagnosis, and verification of eligibility and benefits via Clearwave (as indicated).Collect all co-payments and other balances due at time of registration.Account for new and in progress visits on a daily basis.Accurately enter/post daily charges, receipts and adjustments; prepare deposit slips and batch header forms; maintain cash box.