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Lead, Workforce Analytics & Capacity Planning

Nationwide Mutual Insurance Company

Nationwide Mutual Insurance Company seeks a Manager, Workforce Management to lead analytics and operations for a 24x7 environment. You will partner with a co-sourcing vendor and executive leadership to align capacity with demand and drive performance across 6,000+ front-line associates. The role requires advanced analytics using R/SQL/Python/Dataiku, strong leadership, and the ability to manage multi-million-dollar budgets while delivering outstanding customer experiences. #J-18808-Ljbffr Nationwide Mutual Insurance Company

Vacancy posted 3 days ago
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