Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY:
I opened my agency in 2020 and currently lead a team of three. Before becoming an agent, I worked within other agencies, which gave me valuable experience and helped shape the supportive, team-focused environment I wanted to create in my own office.

I’m a second-generation State Farm agent, married with a baby, and family is a huge part of my life. Outside of work, I enjoy spending time on the water and am a big car enthusiast. I stay involved in the community by participating in blood drives and supporting the Humane Society. Giving back and staying connected locally is important to me and our agency.

Our agency offers health, dental, and vision insurance, PTO, performance-based bonuses, a Simple IRA, professional development opportunities, advancement potential, and free snacks and coffee in the office. We’re committed to creating an environment where team members feel supported and have room to grow.

Our office culture is close-knit, family-oriented, and built around teamwork. I’m looking for someone who values collaboration, enjoys helping others, and wants to grow with the agency long term. If you’re looking for a supportive environment where you can build a career and be part of a team that genuinely cares about one another, this could be a great fit for you.

ROLE DESCRIPTION:
MARY DIXON - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.