Customer Service Administrator 2
Southeastern Freight Lines
Southeastern Freight Lines - - Responsibilities: Respond to calls or contact customers regarding the status of shipments, billing questions, Cash on Delivery (CODs), Driver Collect, tracing, problems, or rating information; Call and schedule delivery appointments; assist drivers with pick-up or delivery problems; Enter closed, dispatched, and arrived loads into the computer; compile driver hours of service and complete driver log summaries; Provide clerical support to the Service Center Account Managers, Account Executives, or Senior Account Executives; Maintain the sales appointment schedule and maintain a list of sales leads
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