Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
Since opening the agency in 2017, we've built a team that believes success comes from taking care of both our customers and each other. Before becoming a State Farm agent, I had the opportunity to play professional baseball in the Kansas City Royals organization. The lessons I learned through sports—discipline, teamwork, accountability, and perseverance—continue to influence how I lead my agency today.

Outside of work, I'm a proud dad who values family and making the most of life's experiences. I love to travel and strongly believe that a successful career should also allow time to enjoy life outside of work.

Our office culture is built around working hard, supporting one another, and maintaining a healthy work-life balance. We want people to enjoy coming to work while also having the time and flexibility to focus on what matters most to them outside the office. That's one of the reasons we operate on a four-day work week, giving our team more time to spend with family, pursue hobbies, and recharge.

We're looking for someone who is kind, caring, and genuinely enjoys helping others. The ideal candidate is a team player who values relationships, takes pride in providing great customer service, and wants to contribute to a positive office environment. Skills can be taught, but having the right attitude and a desire to help people are what truly make someone successful on our team.

ROLE DESCRIPTION:
Michael Liberto - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.