Certified Medical Assistant 1 - Lennar Foundation Medical Center

Medical Assistant 1

The Department of Ortho Sports Medicine is currently seeking a Medical Assistant 1. The Medical Assistant (MA) will perform multi-skilled tasks to assist the medical providers. The MA shall assist patients' healthcare management and clinical procedures in a culturally competent manner utilizing evidence-based standards of quality, safety, and service. The MA provides hands-on care to patients while adhering to regulatory requirements, standards of care, and institutional policies and procedures, under the direct supervision and responsibility of a licensed physician. The physician in charge may delegate the tasks to oversee the MA to a Nurse or Designee in charge of the unit/clinic.

The MA shall adhere to ethical and legal standards of professional practice, recognize, respond to emergencies, and demonstrate professionalism. The MA provides care within the philosophy, mission, vision and values, as well as within the policies and procedures of the Department of Nursing and the University of Miami. As a professional, monitors the quality of care provided and nurtures a compassionate and healing environment. The MA works directly with the Nurse Manager/Nurse Supervisor/Charge Nurse and/or the Designee in charge of the Unit or Clinic to ensure a safe delivery of care that supports the UHealth mission.

Core Job Functions

Caring Science

The Medical Assistant (MA) provides overall care with loving kindness. As a member of the team, the MA will utilize creative methods to support patient's individual needs and respect patient's spiritual beliefs, faith, and practices.

Encourages patients to speak honestly about their feelings, no matter what they are feeling. The MA creates a safe comfortable environment that allows the patient to heal physically and spiritually. Establishes a trusting relationship by creating and maintaining a conducive climate for healing by being authentically present to the patient and family, identifying and managing discomforts, and provides emotional support.

Organization and Work Role Functions

Prioritizes and integrates multiple requests and work expectations by performing tasks appropriately, in a timely manner safely, and professionally. Communicates clearly and in a timely manner to patients and family, as well as the appropriate team members. Seeks assistance when needed.

Contributes to team building by participating in unit/clinic programs and meetings. Commits to positive morale, using constructive and effective conflict resolution skills. Learns and utilizes available technology resources for communication, documentation, and locating pertinent information regarding clinical situations, diagnosis, and treatments.

Attains educational knowledge and competencies that reflects current clinical practice skills. Demonstrates commitment to lifelong learning and is responsible for his/her own professional development and maintenance of knowledge regarding the patient population and assignments.

Ensures compliance with all State and Federal regulatory guidelines to include Health Insurance Portability and Accountability Act (HIPAA).

Meets diverse communication needs of patients with Limited English Proficiency (LEP).

Professional Practice

Performs professionally within their clinical scope of practice utilizing State, Federal, and University of Miami's standards, guidelines, relevant statutes, rules, and regulations. Incorporates protocols and standards of care into daily practice.

Accepts and provides focused constructive feedback and guidance with loving kindness in a manner that provides growth and maintains self-esteem.

Core Duties and Qualifications

• Abides by the standards for ethical behavior, therapeutic communication, and protecting the privacy of patient information.
• Demonstrate knowledge of basic medical terminology.
• Assists providers with physical examinations by preparing treatments/exam room with proper supplies, instruments, and materials, as directed.
• Understands the importance of medical and surgical asepsis. Prepares patients for physician's care with basic instruction and information regarding examination procedures.
• Perform routine laboratory tests.
• Perform vital signs, EKG, phlebotomy and document in patient's medical record.
• Observes and reports patient's signs or symptoms changes.
• Administers medication safely as directed by the physician. Assists in patient care activities such as walking.
• Escorts and transports patients to various hospital locations.
• Cleans and/or sterilizes medical instruments while observing principles of sterile technique.
• Schedules patients for tests and completes required forms for laboratory work.
• Provides patients with provider's care instructions and information.
• Maintains accurate and complete patient records and documentation. Orders, stocks, and inventories supplies, and assists in performing clerical duties.
• Adheres to University and unit-level Policies & Procedures and safeguards University's assets.

*Note: Designee in charge of the unit shall assign specific functions and competencies pertinent to the unit. Physician in charge shall review and sign-off all Medical Assistant's competencies and evaluations.

Important Note: Medical Assistants (MA) working in Hospital-based units will not perform any type of medication administration.

This list of duties and responsibilities are not intended to be all-inclusive, it may expand to include others, as necessary.

Core Qualifications

Education:

• High school diploma or equivalent

Preferred

• Medical Assistant certificate of completion - Program or institute must be accredited by a regional or national accreditation agency, approved by the US Department of Education, or affiliated.
• Credentialed Medical Assistant certification from a recognized accrediting or certifying body organization (See Certification and Licensing list below).

Note: If the Medical Assistant has not obtained a recognized Credentialed Medical Assistant certification at the time of hire, certification must be obtained within 12 months of the date of hire as a condition of continued employment.

Certification and Licensing: (Proof upon application):

Medical Assistant Certification (Any one of the Certifications below)

• Certified Medical Assistant (CMA) - Certification from American Association of Medical Assistants (AAMA)
• Registered Medical Assistant (RMA) (Certification from American Medical Technologists (AMT)
• Certified Clinical Medical Assistant (CCMA) (Certification from National Healthcare Association (NHA)
• National Certified Medical Assistant (NCMA) credential is accredited by the National Commission for Certifying Agencies (NCCA)
• Nationally Registered Certified Medical Assistant (NRCMA) obtained by the National Association for Health Professionals. (NAHP)

Additional certification:

• American Heart Association (AHA) Basic Life Support (BLS) for healthcare providers
• HIV & AIDS Certificate: Florida HIV/AIDS Healthcare Professional Continuing Education Certificate Florida: HIV/AIDS Training for Healthcare Professionals 1HR

Experience:

• No previous experience

Knowledge, Skills and Attitudes:

• Strong, effective communication skills with patients, families, and clinical team
• Ability to adapt and exhibit flexibility to handle new, different, or changing environments
• Demonstrates strong time management skills to prioritize and act proactively
• Ability to uphold professional ethics and maintain patient confidentiality