Medical Assistant

Medical AssistantEmployment Type: Part-TimeReports To: COOClient Health Support: Assist in the intake and medical screening of new shelter residents; provide basic health assessments, vital signs, and health history documentation.Crisis & Safety: Support crisis intervention and safety protocols; assist in managing medical emergencies until professional care is available.Health Services Coordination: Facilitate referrals to local healthcare providers, clinics, and social services; help clients access medications, vaccinations, and preventive care.Facility Maintenance: Contribute to maintaining a clean, safe, and hygienic shelter environment; assist in sanitationRequired Qualifications:High school diploma or equivalent; preferably a medical assistant certification (e.g., CMA, RMA) or related healthcare training.Experience in a healthcare setting, preferably with vulnerable or homeless populations, is strongly preferred.Strong communication and interpersonal skills; ability to work in a fast-paced, compassionate environment.Proficiency in basic medical procedures (vital signs, wound care, minor first aid) and record-keeping systems.Ability to maintain confidentiality and respect client privacy.Preferred Qualifications:Experience in shelter or community health settings.Knowledge of public health resources and social service networks.Familiarity with crisis intervention and trauma-informed care.Work Environment:24/7 or shift-based schedule depending on shelter needs.May work in challenging conditions; requires resilience, empathy, and adaptability.Infection Control MeasuresRequired Qualifications:High school diploma or equivalent; preferably a medical assistant certification (e.g., CMA, RMA) or related healthcare training.Experience in a healthcare setting, preferably with vulnerable or homeless populations, is strongly preferred.Strong communication and interpersonal skills; ability to work in a fast-paced, compassionate environment.Proficiency in basic medical procedures (vital signs, wound care, minor first aid) and record-keeping systems.Ability to maintain confidentiality and respect client privacy.Preferred Qualifications:Experience in shelter or community health settings.Knowledge of public health resources and social service networks.Familiarity with crisis intervention and trauma-informed care.Work Environment:24/7 or shift-based schedule depending on shelter needs.May work in challenging conditions; requires resilience, empathy, and adaptability.Collaborative, team-oriented environment with a focus on client dignity and safety.Note: This role blends healthcare support with shelter operations, requiring both clinical skills and social service awareness.Knowledge, Skills & Abilities:Demonstrates compassion, empathy, and professionalism when serving individuals experiencing homelessness.Strong understanding of trauma-informed care and client-centered service.Excellent communication and interpersonal skills with the ability to build trust across diverse populations.Ability to remain calm during crisis situations and assist with de-escalation when appropriate.Strong organizational skills with attention to detail and accurate documentation.Ability to prioritize tasks in a fast-paced environment.Works effectively both independently and as part of a multidisciplinary team.Maintains strict confidentiality and professional boundaries.Demonstrates flexibility and adaptability as client needs and priorities change throughout the day.Physical Requirements:Ability to stand and walk for extended periods.Ability to lift up to 30 pounds.Ability to assist clients with limited mobility when appropriate.Ability to perform repetitive tasks such as taking vital signs, preparing medications (if applicable), and completing documentation.Ability to work in a shelter environment that may include exposure to communicable illnesses, strong odors, noise, and emotionally challenging situations.Preferred Qualifications:Experience working with vulnerable populations, including individuals experiencing homelessness, mental illness, or substance use disorders.Experience in a Federally Qualified Health Center (FQHC), nonprofit clinic, emergency shelter, or public health setting.Familiarity with motivational interviewing, harm reduction principles, and behavioral health services.Bilingual (English/Spanish) preferred.Experience coordinating care with community healthcare providers and social service agencies.Core Competencies:Compassion and RespectTrauma-Informed CareAccountabilityTeamwork and CollaborationProfessional CommunicationAdaptabilityIntegrity and ConfidentialityClient Advocacy