Employee Benefits Communications Analyst

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THE VALUE YOU'LL BRING:

The position summary states the general nature and purpose of the job. Overall accountabilities are defined in this section.

Are you ready to transform complex healthcare benefits into clear, actionable communications that support employee understanding and informed decision-making? As an Employee Benefits Communications Analyst , you will lead the development of strategic content that helps employees navigate their healthcare options with clarity and confidence. You will design and deliver materials across multiple channels-including email, intranet, trainings, and print-ensuring that messaging is accurate, accessible, and aligned with organizational goals.

You will also apply a data-informed approach to your work, analyzing benefits utilization, claims trends, and communication performance metrics to refine messaging and support cost-effective decision-making. In this role, you will collaborate closely with HR partners, external vendors, and internal stakeholders to maintain consistency, timeliness, and impact across all benefits communications. This is an opportunity to shape how employees experience and understand one of the most critical aspects of their total rewards.

WHAT YOU'LL DO:

The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned.

Content Development & Communication Strategy

• Design and implement communication campaigns that promote understanding and utilization of company healthcare benefits

• Create clear, engaging content across multiple formats and channels, tailored to diverse employee audiences

• Translate complex healthcare and benefits information into accessible language that supports informed decision-making

Data Analysis & Insight Generation

• Analyze benefits utilization, claims data, and communication performance metrics to identify trends and opportunities

• Develop reporting and dashboards that provide actionable insights to HR and leadership teams

• Use data to refine messaging strategies and support cost-effective benefits planning

Stakeholder Collaboration & Governance

• Partner with HR, vendors, and internal teams to ensure consistency and accuracy in benefits communications

• Coordinate updates and messaging in alignment with plan changes, compliance requirements, and organizational priorities

• Maintain communication calendars and governance processes to ensure timely delivery and alignment across channels

WHAT WE'RE SEEKING:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.

• Bachelor's Degree from a regionally accredited four-year college or university and 2+ years of relevant experience, or equivalent combination of education and experience required.

• Knowledge of healthcare operations required

• Effective analytical, critical thinking and problem-solving skills

• Ability to multi-task and prioritize

• Advanced knowledge and experience with Microsoft Suite: Word, Excel, PowerPoint and Outlook

• Knowledge of HRIS and employee demographic data impact on benefit administration

• Understanding of regulations influencing self-funded benefit plan administration (ERISA, DOL, IRS Section 125, etc.)

• Ability to work well with others in fast paced, dynamic environment

• Ability to be respectful, approachable and team oriented while building strong working relationships and a positive work environment

EEO Information

Smithfield is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law.

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