Credit And Collections Specialist

Credit & Collections Specialist

Join a fast-paced, growing organization where you'll take ownership of a high-value accounts receivable portfolio and play a direct role in improving cash flow, reducing aging balances, and mitigating credit risk. This position offers a blend of collections, account analysis, customer relationship management, and cross-functional collaboration, making it an excellent opportunity for professionals looking to expand their impact within a dynamic finance team.

Responsibilities

Manage an assigned customer portfolio, maintaining accurate aging reports and driving timely collection of outstanding balances.

• Reconcile customer accounts, monthly statements, and credits to ensure accuracy and prompt resolution of discrepancies.
• Identify credit-risk accounts and execute proactive collection strategies to minimize exposure and reduce delinquency.
• Regularly communicate with customers regarding account status, past-due balances, and payment commitments while documenting all activity.
• Investigate potential bad debt accounts, prepare supporting documentation, and provide recommendations for management review.
• Prepare and distribute account statements and invoices, ensuring customers receive accurate documentation in their preferred format.
• Partner with customers to resolve billing questions and payment issues that may delay collections.
• Identify process gaps or operational challenges impacting payment timelines and escalate recommendations for resolution.
• Support customer credit reviews and credit-check activities in accordance with company policies.
• Prepare portfolio reporting and analytics, highlighting aging trends, collection performance, and at-risk accounts.
• Assist with cash application activities to ensure payments are accurately posted and reconciled.

Collaborate closely with Customer Service, Operations, Finance, and other internal teams to resolve disputes, improve processes, and deliver a positive customer experience.

• Analyze aging reports to prioritize collection efforts and reduce overdue balances.
• Maintain strong customer relationships while effectively navigating collection conversations.
• Thrive in a high-volume environment, balancing multiple priorities and deadlines while maintaining accuracy.

Qualifications

4+ years of Accounts Receivable experience and/or an Associate's degree in a related field

Experience managing large-scale AR portfolios with balances totaling millions of dollars

Strong background in collections, dispute resolution, account reconciliation, and customer account management

Advanced Excel skills, including Pivot Tables and VLOOKUPs

Experience with ERP or route accounting systems; High Radius and SAP S/4HANA experience highly preferred

Knowledge of invoicing, payment processing, cash application, and AR reporting best practices

Strong analytical, organizational, and problem-solving skills

Excellent verbal and written communication skills with a customer-focused approach

Ability to identify risk, reduce delinquencies, and develop effective collection strategies

Proven success working in a fast-paced, high-volume environment

Preferred Qualifications

Proven collection success with demonstrated negotiation and payment recovery experience

Accounting or bookkeeping experience

Direct Store Delivery (DSD) or route accounting experience

Cash application and related AR processing experience

Experience managing large customer portfolios and high-dollar account balances

Why Join?

Join a collaborative team environment where your work has a direct impact on cash flow, customer satisfaction, and business performance.

Enjoy a hybrid schedule with work-from-home Fridays.

Gain exposure to large customer portfolios, advanced ERP systems, and opportunities for professional growth.

Work in a modern, team-oriented environment that values accessibility, collaboration, and continuous improvement.

Job Type & Location

This is a Contract position based out of Denver, CO.

Pay and Benefits

The pay range for this position is $25.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Denver,CO.

Application Deadline

This position is anticipated to close on Oct 23, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.